Leisure Operations Manager

4 weeks ago


Leigh, Wigan, United Kingdom Fusion Lifestyle Full time
Team Leader - Leisure Services

We are seeking a skilled and enthusiastic Team Leader to join our team at Fusion Lifestyle.

As a Team Leader, you will be responsible for ensuring the smooth operation of our leisure centre, providing excellent customer service, and leading a team of staff to deliver high-quality services.

Fusion Lifestyle is a dynamic and forward-thinking company that is passionate about bringing health and wellbeing to communities across the UK. We are a registered charity and invest back into the communities that we serve.

We are looking for a local person who shares our passion for customer service, has excellent communication and people skills, and a 'can-do' attitude. You will need to have previous experience in the leisure, fitness, or hospitality and service industries.

As a Team Leader, you will be developed to provide management coverage across all aspects of the centre, jumping in wherever needed and ensuring customers are happy. You'll also ensure team members are deployed to the right places, and that they're clearly communicated with on a regular basis.

The position of Team Leader really gives you the opportunity to learn all aspects of the business in preparation for your next career step. We can supply training and development to help build your skills in leisure and management so you are ready for the next step in your career.

Other responsibilities of this role include (but are not limited to):

  • Acting as Duty Manager as-and-when required
  • Ensuring a welcoming front of house presence is delivered at all times
  • Assuming responsibility for centre operations on a shift rotation basis, including key holding, opening and/or closing the centre
  • Coordinating the efficient and effective deployment of the team
  • Undertaking fitness instruction, reception, pool supervision and /or membership sales, as required
  • Cash reconciliation and banking duties
  • Assisting in the development and management of a well-balanced activity and event programme
  • Delivering induction, training, appraisals, development and performance management of staff where required
  • Conducting team briefings (Huddles)
  • Establishing and maintaining excellent relationships with our customers and potential customers

We offer attractive employee benefits and competitive rates of pay. We can provide training and qualifications in a range of leisure activities as well as providing skills for life. Our extensive range of training and development opportunities have options for full or part funding. Our Workplace Development Programme can lead towards industry recognised qualifications and can also lead towards a Bachelors or even Masters Degree

If you would like to further your career in leisure, within a dynamic company that makes a positive impact on the community, then we want to hear from you.



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