Microsoft Dynamics 365 CRM Implementation Specialist

5 days ago

London, Greater London, United Kingdom Cognitive Group | Part of the Focus Cloud Group Full time £65,000 - £85,000

Job Title: Senior Dynamics 365 CRM Technical Consultant

Company: Cognitive Group | Part of the Focus Cloud Group

Job Type: Full-time

Location: Remote

About Us:

Cognitive Group, part of the Focus Cloud Group, is a leading provider of digital transformation solutions. We are seeking a highly skilled Senior Dynamics 365 CRM Technical Consultant to join our team.

Job Summary:

We are looking for a seasoned professional with expertise in Microsoft Dynamics 365 CRM to lead and manage end-to-end implementation projects. The ideal candidate will have a strong background in CRM Customer Engagement (CE) solutions, configuration, customisation, and integration capabilities.

Key Responsibilities:

  • Lead and manage end-to-end implementation projects, including requirements gathering, design, development, testing, and deployment of CRM solutions.
  • Collaborate with clients to understand their business processes, analyse requirements, and propose innovative solutions that maximise the value of CRM.
  • Configure and customise CRM applications to meet client-specific needs, utilising your in-depth technical knowledge and expertise.
  • Provide technical guidance and support to project teams, ensuring the delivery of high-quality solutions within defined timelines.
  • Conduct workshops, training sessions, and knowledge transfer activities to empower clients and project stakeholders.
  • Extensive experience as a Technical Consultant, specialising in CRM Customer Engagement (CE) solutions.
  • Strong expertise in Microsoft Dynamics 365 CRM, including configuration, customisation, and integration capabilities.
  • Proficiency in.NET, C#, JavaScript, and other relevant programming languages.
  • Demonstrated experience in leading CRM implementation projects from inception to completion.
  • Deep understanding of CRM best practices, industry trends, and emerging technologies.
  • Excellent communication and interpersonal skills, with the ability to effectively collaborate with clients and project teams.

Requirements:

  • 5+ years of experience in CRM Customer Engagement (CE) solutions.
  • Strong expertise in Microsoft Dynamics 365 CRM, including configuration, customisation, and integration capabilities.
  • Proficiency in.NET, C#, JavaScript, and other relevant programming languages.
  • Demonstrated experience in leading CRM implementation projects from inception to completion.
  • Deep understanding of CRM best practices, industry trends, and emerging technologies.
  • Excellent communication and interpersonal skills, with the ability to effectively collaborate with clients and project teams.

What We Offer:

Cognitive Group offers a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.

How to Apply:

If you are a motivated and experienced professional looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information].

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