Technical Support Specialist
4 weeks ago
Job Summary
We are seeking a highly skilled Technical Support Specialist to join our team at Global 4 Communications Limited. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.
Key Responsibilities
- Provide technical support to clients via phone, email, and other communication channels.
- Diagnose and resolve technical issues in a timely and efficient manner.
- Work closely with internal teams to ensure seamless customer experience.
- Stay up-to-date with the latest technology and products to provide expert advice to clients.
Requirements
- Strong technical knowledge of telecoms and IT systems.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Minimum of 2 years of experience in a similar role.
What We Offer
- A competitive salary and benefits package.
- Ongoing training and development opportunities.
- A dynamic and supportive work environment.
About Us
Global 4 Communications Limited is a leading provider of telecoms and IT services. We are committed to delivering exceptional customer service and building long-term relationships with our clients.
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