Head of Complaints Management
1 day ago
Join Sinclair, a global medical aesthetics organization, as we seek a skilled professional to lead our Complaints Management Team. As Head of Complaints Management, you will be responsible for supervising and supporting the Vigilance Team in handling complaints, medical device reporting, and collaborating with manufacturers to investigate complaints for Injectables and Active Device products. You will work closely with the Injectables and Active Device manufacturer's quality teams to deliver results to defined KPIs and strategic initiatives. Your role will also involve developing and leading initiatives to continuously improve quality and efficiency within the Complaint Management Team and the enterprise-wide Quality organization. Key responsibilities include mentoring, coaching, and developing team members, leading strategic and department-level initiatives, and serving as a subject matter expert on complaint-related matters. You will also be responsible for maintaining regulatory, process, and product knowledge to provide internal and external audit support. If you have a minimum of 5 years' experience in Quality Assurance or Complaint Management within a Medical Device or Aesthetics organization, and a working knowledge of the Medical Device Regulation, we encourage you to apply. As a valued member of our team, you will enjoy a range of benefits, including 25 days annual leave, bonus based on performance, free parking, and access to a company pension scheme, private medical insurance, and other employee benefits. Our people thrive on engagement, development, and a varied workload, and we offer opportunities for collaboration and growth. If you are a motivated and experienced professional looking for a new challenge, please submit your application.
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Head of Complaints Management
3 days ago
London, Greater London, United Kingdom Ministry of Justice Full timeJob DescriptionThis is a permanent position for a Head of Serious Further Offences and Complaints with the North East Performance & Quality Team. The successful candidate will undertake line management of Reviewing Managers within the team, and be responsible for the oversight and assurance of SFOs, Complaints and IMRs within the Region.Key...
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Head of Complaints Management
3 days ago
London, Greater London, United Kingdom Ministry of Justice Full timeJob DescriptionThis is a permanent position for a Head of Serious Further Offences and Complaints with the North East Performance & Quality Team. The successful candidate will undertake line management of Reviewing Managers within the team, and be responsible for the oversight and assurance of SFOs, Complaints and IMRs within the Region.Key...
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Head of Complaints Management
5 days ago
London, Greater London, United Kingdom Ministry of Justice Full timeJob SummaryWe are seeking a highly experienced and skilled professional to join our team as a Head of Complaints Management. This is a challenging and rewarding role that requires strong leadership and management skills, as well as a deep understanding of the probation service and its operations.Key ResponsibilitiesLead a team of Reviewing Managers in the...
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Head of Complaints Management
5 days ago
London, Greater London, United Kingdom Ministry of Justice Full timeJob SummaryWe are seeking a highly experienced and skilled professional to join our team as a Head of Complaints Management. This is a challenging and rewarding role that requires strong leadership and management skills, as well as a deep understanding of the probation service and its operations.Key ResponsibilitiesLead a team of Reviewing Managers in the...
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Head of Complaints Management
2 days ago
London, Greater London, United Kingdom Sinclair Full timeJoin Sinclair, a global medical aesthetics organization, as we seek a skilled professional to lead our Complaints Management Team. As Head of Complaints Management, you will be responsible for supervising and supporting the Vigilance Team in handling complaints, medical device reporting, and collaborating with manufacturers to investigate complaints for...
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Head of Complaints Management
2 days ago
London, Greater London, United Kingdom Sinclair Full timeJoin Sinclair, a global medical aesthetics organization, as we seek a skilled professional to lead our Complaints Management Team. As Head of Complaints Management, you will be responsible for supervising and supporting the Vigilance Team in handling complaints, medical device reporting, and collaborating with manufacturers to investigate complaints for...
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Head of Complaints Management
1 day ago
London, Greater London, United Kingdom Sinclair Full timeJoin Sinclair, a global medical aesthetics organization, as we seek a skilled professional to lead our Complaints Management Team. As Head of Complaints Management, you will be responsible for supervising and supporting the Vigilance Team in handling complaints, medical device reporting, and collaborating with manufacturers to investigate complaints for...
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Head of Complaints Management
1 day ago
London, Greater London, United Kingdom Sinclair Full timeJoin Sinclair, a global medical aesthetics organization, as we seek a skilled professional to lead our Complaints Management Team. As Head of Complaints Management, you will be responsible for supervising and supporting the Vigilance Team in handling complaints, medical device reporting, and collaborating with manufacturers to investigate complaints for...
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Head of Complaints Management
7 days ago
London, Greater London, United Kingdom Sinclair Full time### Job Summary We are seeking a highly skilled and experienced professional to join our team as a Head of Complaints Management. As a key member of our Quality Assurance department, you will be responsible for overseeing the complaint handling process, ensuring compliance with global regulatory requirements, and driving quality and efficiency improvements...
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Head of Complaints Management
7 days ago
London, Greater London, United Kingdom Sinclair Full time### Job Summary We are seeking a highly skilled and experienced professional to join our team as a Head of Complaints Management. As a key member of our Quality Assurance department, you will be responsible for overseeing the complaint handling process, ensuring compliance with global regulatory requirements, and driving quality and efficiency improvements...
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Head of Complaints Management
7 days ago
London, Greater London, United Kingdom Sinclair Full time### Job Summary We are seeking a highly skilled and experienced professional to join our team as a Head of Complaints Management. As a key member of our Quality Assurance department, you will be responsible for overseeing the complaint handling process, ensuring compliance with global regulatory requirements, and driving quality and efficiency improvements...
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Head of Complaints Management
7 days ago
London, Greater London, United Kingdom Sinclair Full time### Job Summary We are seeking a highly skilled and experienced professional to join our team as a Head of Complaints Management. As a key member of our Quality Assurance department, you will be responsible for overseeing the complaint handling process, ensuring compliance with global regulatory requirements, and driving quality and efficiency improvements...
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UK Complaints Manager
2 weeks ago
London, Greater London, United Kingdom Bank of Ireland Full timeSenior Manager, Complaints ResolutionAt Bank of Ireland, we are seeking a highly skilled Senior Manager to lead our Complaints Resolution team. As a key member of our organization, you will be responsible for managing and resolving complex complaints in a timely and professional manner.Key Responsibilities:Lead a team of complaint resolution specialists to...
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Head of Complaints Governance
1 month ago
London, Greater London, United Kingdom Barts Health NHS Trust Full timeJob Overview The ideal candidate will oversee a dedicated team of complaints officers, evaluating procedures to enhance operational efficiency, in collaboration with site Heads of Governance. This role is pivotal in elevating the quality of complaint resolutions and managing a portfolio of complex and reopened complaint cases. Key Responsibilities ...
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Head of Complaints Handling Unit
3 weeks ago
London, Greater London, United Kingdom Kinsella Legal Limited Full timeJob Title: Senior Employment LawyerJob Summary:We are seeking an experienced Senior Employment Lawyer to join our team as Head of Complaints Handling Unit at Kinsella Legal Limited. The successful candidate will be responsible for reviewing concerns raised and identifying and recommending an appropriate resolution.Key Responsibilities:Assessing and triaging...
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UK Complaints Lead
1 week ago
London, Greater London, United Kingdom Bank of Ireland Full timeUK Complaints Senior ManagerAt Bank of Ireland, we are seeking a highly skilled UK Complaints Senior Manager to join our team. As a key member of our leadership team, you will be responsible for leading our complaints handling process, ensuring that all customer complaints are resolved efficiently and effectively.Key Responsibilities:Lead the development and...
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UK Complaints Lead
1 week ago
London, Greater London, United Kingdom Bank of Ireland Full timeUK Complaints Senior ManagerAt Bank of Ireland, we are seeking a highly skilled UK Complaints Senior Manager to join our team. As a key member of our leadership team, you will be responsible for leading our complaints handling process, ensuring that all customer complaints are resolved efficiently and effectively.Key Responsibilities:Lead the development and...
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UK Complaints Lead
2 weeks ago
London, Greater London, United Kingdom Bank of Ireland Full timeUK Complaints - Senior Manager RoleAt Bank of Ireland, we are seeking a skilled Complaints Manager to lead our UK Complaints team. As a key member of our organization, you will be responsible for managing and resolving customer complaints in a timely and professional manner.Key Responsibilities:Manage and resolve customer complaints in accordance with Bank...
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UK Complaints Lead
2 weeks ago
London, Greater London, United Kingdom Bank of Ireland Full timeUK Complaints - Senior Manager RoleAt Bank of Ireland, we are seeking a skilled Complaints Manager to lead our UK Complaints team. As a key member of our organization, you will be responsible for managing and resolving customer complaints in a timely and professional manner.Key Responsibilities:Manage and resolve customer complaints in accordance with Bank...
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UK Complaints Lead
5 days ago
London, Greater London, United Kingdom Bank of Ireland Full timeUK Complaints Senior ManagerAt Bank of Ireland, we are seeking a highly skilled UK Complaints Senior Manager to join our team. As a key member of our leadership team, you will be responsible for leading our complaints handling process, ensuring that all customer complaints are resolved efficiently and effectively.Key Responsibilities:Lead the development and...
