Senior IT Systems Support Specialist

5 days ago


SouthendonSea, Southend-on-Sea, United Kingdom Focus Resourcing Full time
About the Opportunity

Focus Resourcing is seeking an experienced Senior IT Systems Support Specialist to join our team in Southend, UK. This role involves providing exceptional IT support services to our clients.

Key Responsibilities:
  • Desktop Support: Manage requests logged by users across the business, delivering timely and effective solutions.
  • Routine Tasks: Perform routine tasks such as resetting passwords, restoring files, and setting up new users.
  • Local Area Network Management: Help manage local area network for all sites, ensuring seamless connectivity and performance.
  • IT Project Work: Carry out and complete assigned IT project work, meeting deadlines and delivering high-quality results.
  • Monitoring and Reporting: Test and monitor IT resources, providing reports on IT service desk calls, assets, and backups.
Requirements:
  • Technical Skills: Good understanding of Microsoft and Mac systems, knowledge of Active Directory and Office 365.
  • Organisational Skills: Excellent organisational skills, with experience working with Windows 10 & 11.
  • Service Desk Experience: Previous experience working in a service desk environment, providing 1st / 2nd line support of windows environments.
What We Offer:

We offer a competitive salary of £28,000 - £35,000 per annum, depending on experience.

Benefits:
  • A competitive salary package.
  • Ongoing training and development opportunities.


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