IT Systems Specialist

1 day ago


SouthendonSea, Southend-on-Sea, United Kingdom One to One personnel Limited Full time
Job Summary

We are seeking a skilled IT Systems Specialist to join our team in Southend on Sea. The successful candidate will have strong technical expertise and excellent communication skills.

Key Responsibilities
  • Provide first and second-line technical support to our users.
  • Manage incidents and service requests from start to finish, escalating as necessary.
  • Foster strong relationships with remote teams and users to ensure a positive end-user experience.
  • Collaborate with operational centre managers to optimize IT asset utilization.
  • Perform routine tasks such as password resets, file restorations, and user account management.
Requirements
  • Proven experience in Microsoft and Mac operating systems.
  • Knowledge of Active Directory and Office 365.
  • Degree in Information Technology or related field.
  • Strong understanding of Windows environments and Office 365.
Salary and Benefits

The salary for this role is estimated at £35,000-£45,000 per annum, depending on experience. Benefits include a Royal London Pension scheme and a Death in Service Scheme.



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