IT Systems Specialist
1 day ago
We are seeking a skilled IT Systems Specialist to join our team in Southend on Sea. The successful candidate will have strong technical expertise and excellent communication skills.
Key Responsibilities- Provide first and second-line technical support to our users.
- Manage incidents and service requests from start to finish, escalating as necessary.
- Foster strong relationships with remote teams and users to ensure a positive end-user experience.
- Collaborate with operational centre managers to optimize IT asset utilization.
- Perform routine tasks such as password resets, file restorations, and user account management.
- Proven experience in Microsoft and Mac operating systems.
- Knowledge of Active Directory and Office 365.
- Degree in Information Technology or related field.
- Strong understanding of Windows environments and Office 365.
The salary for this role is estimated at £35,000-£45,000 per annum, depending on experience. Benefits include a Royal London Pension scheme and a Death in Service Scheme.
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