Patient Pathway Coordinator

3 weeks ago


Headington Quarry, United Kingdom Oxford University Hospitals Full time

Job Overview

We are seeking a highly organized and detail-oriented Patient Pathway Coordinator to join our Endoscopy Department Administrative Team. As a key member of the team, you will play a crucial role in ensuring the smooth operation of our endoscopy procedures.

Main Responsibilities

  • To add incoming referrals to the waiting list on EPR within hours and pass for clinical triage where necessary.
  • To schedule endoscopy admissions on EPR, assigning appointment dates appropriately in accordance with clinical priority and waiting times, liaising with the patient and ensuring they have all relevant information.
  • Liaise with multidisciplinary teams to ensure all relevant arrangements are in place ahead of admissions.
  • Ensure close monitoring of the planned surveillance patients to avoid any delay of their Treatment by Date (TBD).
  • Check all lists are fully booked to maximum capacity and if necessary, utilising any empty slots at short notice where possible.
  • Validating the PTL on a daily basis and attending weekly patient tracking list meetings and making sure what's discussed and delegated is actioned.
  • To share responsibilities of the different systems within Endoscopy such as email accounts, e-requesting, e-RS (electronic referral system) amongst the wider admin team.
  • Liaise with and book appointments for patients requiring an Endoscopy, via the week wait system, choose and book, direct referrals, inpatients and other routes.
  • Using the EPR system to ensure patient pathways are accurate.

Working for Oxford University Hospitals

Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country, providing a wide range of general and specialist clinical services. Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence.



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