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Front of House Team Lead

2 months ago

Congleton, Cheshire East, United Kingdom Loungers Full time
Unlock Your Potential as a Front of House Supervisor

We're on the hunt for a talented Front of House Supervisor to join our team at Loungers. As a key member of our management team, you'll play a vital role in delivering exceptional customer experiences and driving business success.

About the Role

As a Front of House Supervisor, you'll be responsible for leading a team of front-of-house staff to ensure seamless service delivery. You'll work closely with the management team to maintain high standards, drive sales growth, and foster a positive work environment.

What You'll Bring
  • Proven experience in a supervisory or management role within the hospitality industry
  • Excellent communication and interpersonal skills
  • Ability to work under pressure and prioritize tasks effectively
  • Strong knowledge of sales building, sales and labour forecasts, and NPS
  • Passion for delivering exceptional customer experiences
What We Offer
  • Tips shared equally across the team, based on hours worked
  • Paid breaks
  • Staff food on every shift, regardless of hours worked
  • 50% discount on food in all of our brands from day one
  • 28 days holiday (inclusive of Bank Holidays) pro rata
  • Competitions and incentives
  • Christmas and Boxing Day off
  • The best staff party - Loungefest
  • Emotional and practical support via the Licenced Trade Charity
  • Power over your pay with Wagestream
  • Company pension scheme
  • Long service awards
  • Great opportunity for personal development and career progression in a fast-growing business
Ready to Take the Next Step?

If you're a motivated and experienced Front of House Supervisor looking for a new challenge, we'd love to hear from you. Apply now to join our team and take your career to the next level