Reservations Agent

16 hours ago


Bristol, Bristol, United Kingdom Doubletree by Hilton Bristol City Centre Full time
Job Title: Hotel Reservations Expert

Estimated Salary: £25,000 - £35,000 per annum.

The DoubleTree by Hilton Bristol City Centre is a leading 4* city centre hotel with 206 bedrooms and 12 conference rooms. We are now actively looking to recruit a Reservations Agent to join the busy Reservations team.

  • We are seeking an experienced individual who can respond to all telephone enquiries and emails in a timely, friendly, confident, and professional manner.
  • The ideal candidate will have knowledge of the hotel's facilities and details of other hotels in the Group.
  • They will be responsible for recording full and accurate details of guest requirements and bookings as per Company procedures.
  • Making clients aware of the full terms and conditions of the bookings, including the cancellation policy and the need to confirm bookings prior to arrival.
  • Booking third party services in accordance with Company procedures.
  • Having knowledge of, and operating, the hotel's cash handling and security procedures.
  • Maintaining operational standards to the highest possible level in respect of service, hygiene, health, safety, and ensuring minimal wastage.
  • Liaising with the Reception Team, communicating guests' requirements and details of forthcoming special bookings.
  • Accountability for billing of reservations and ensuring pre-payment where required.

  • Reservation Agent

    19 hours ago


    Bristol, Bristol, United Kingdom Focus Hotels Management Limited Full time

    About the RoleThis Reservation Agent position offers the chance to work in a dynamic team environment and provide excellent guest experiences at the DoubleTree by Hilton Bristol City Centre. You will be responsible for managing reservations and front desk duties, ensuring that our guests receive top-notch service.Main Responsibilities:Provide prompt and...


  • Bristol, Bristol, United Kingdom Doubletree by Hilton Bristol City Centre Full time

    Role ResponsibilitiesThe Reservations Agent will be responsible for:Responding to all telephone enquiries and emails in a timely, friendly, confident, and professional manner.Recording full and accurate details of guest requirements and bookings as per Company procedures.Making clients aware of the full terms and conditions of the bookings, including the...


  • Bristol, Bristol, United Kingdom C&M Travel Recruitment Full time

    Job Role:We are looking for a skilled Flight Reservations Specialist to join our team at C&M Travel Recruitment. As a key member of our team, you will be responsible for administering new bookings, supporting the product support team, and building relationships with airlines.Key Responsibilities:- Managing fare and ticketing queues- Offering the best options...


  • Bristol, Bristol, United Kingdom Doubletree by Hilton Bristol City Centre Full time

    About Our HotelThe DoubleTree by Hilton Bristol City Centre is one of the leading hotels in the area, offering a range of amenities and services to our guests.We are committed to providing excellent customer service and are looking for a Reservations Agent who shares our values.We offer a competitive salary package, including a generous benefits scheme.The...

  • Reservation Agent

    6 months ago


    Bristol, United Kingdom The Bristol Full time

    **Reservation Agent**: **Contract**:Permanent** **Salary**:Competitive***: **Role responsibilities** If you love making guests feel special and want to be a part of a great team that is passionate about hospitality, this opportunity to join us is perfect. As a **Reservations Agent** you will be ambassador for the Bristol Hotel and you will be passionate...

  • Cluster Reservations

    4 weeks ago


    Bristol, United Kingdom Holiday Inn Bristol City Centre Full time

    Eclipse Hotels Group is an international family owned hotel group who are headquartered in West London. Our company's current portfolio includes brands such as Holiday Inn, Holiday Inn Express and CiTi Hotels, located across the UK, Europe and the Caribbean. An excellent opportunity has arisen for an Cluster Reservation & Events Coordinator. You will be...


  • Bristol, United Kingdom RPC Full time

    Description ROLE OVERVIEW The role We have an opportunity for a Technical Claims Handler to join a growing team that handles claims made against professionals on an outsourced basis. Working with the Head of Claims and other team members, you will be responsible for a technical caseload of varied professional indemnity claims ensuring the...