Housing Ombudsman Compliance Team Lead

4 weeks ago


Basildon, Essex, United Kingdom Daniel Owen Ltd Full time
Job Title: Housing Ombudsman Compliance Team Leader

Job Type: Temporary
Work Schedule: Monday to Friday
Location: Pitsea
Hourly Rate: £23.08

Job Summary:

The Housing Ombudsman Compliance Team Leader will lead a team responsible for ensuring compliance with orders, deadlines, and promoting the Complaints Handling Code. The role will focus on complaint resolution, identifying potential reputational risks, and working collaboratively with internal teams to mitigate issues.

Key Responsibilities:

* Lead a team of compliance professionals in managing Housing Ombudsman Compliance
* Ensure compliance with orders, deadlines, and the Complaints Handling Code
* Resolve complaints in a timely and effective manner
* Identify potential reputational risks and work with internal teams to mitigate them
* Provide training and day-to-day advice to team members

Requirements:

* Proven experience in compliance or a related field
* Strong leadership and team management skills
* Excellent communication and problem-solving skills
* Ability to work collaboratively with internal teams

Working for Daniel Owen Ltd, you will have the opportunity to work with a dynamic team and contribute to the success of our organization.

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