Income Recovery Officer

3 weeks ago


London, Greater London, United Kingdom CV-Library Full time

This Temporary Housing Benefit Advisor role presents an exciting opportunity to join the London Borough of Harrow team and make a real difference in the lives of residents. With a competitive salary of up to £17.66 per hour, this position offers an attractive package that includes excellent training opportunities and career development support.

As a key member of the Income Recovery team, the successful candidate will be responsible for identifying residents needing support due to Welfare Reforms, verifying Housing Benefit documents, and providing advice on available support to customers experiencing extreme financial hardship. Excellent communication skills and the ability to explain complex housing policies and benefit regulations are essential for this role.

The ideal candidate will possess extensive knowledge of benefits legislation and Harrow's Council Tax Support policy, principles, and procedures. Previous experience in Housing Benefit/Council Tax Benefit/Support assessment work is highly desirable, as well as the ability to work collaboratively with services to deliver completed claims and support documents.

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