Platform Administrator

2 weeks ago


Witham, Essex, United Kingdom Aegon Full time
About the Role

We are seeking a skilled Platform Administrator to join our team at Aegon. As a key member of our customer-facing team, you will play a vital role in helping our customers manage their financial wellbeing.

Key Responsibilities
  • Provide exceptional customer service to our customers via phone and other channels
  • Help customers navigate the Aegon Platform to manage their financial wellbeing
  • Work collaboratively with our team to resolve customer queries and issues
  • Develop and maintain a deep understanding of our products and services
What We Offer

We offer a competitive salary, a comprehensive benefits package, and opportunities for career growth and development. Our benefits include:

  • A non-contributory pension scheme
  • A discretionary bonus scheme
  • 34 days annual leave (including bank holidays)
  • Private medical cover, life assurance, and critical illness cover
  • Enhanced parental leave and a variety of lifestyle benefits
Requirements

To be successful in this role, you will need:

  • Excellent communication and interpersonal skills
  • A customer-focused approach with a passion for delivering exceptional service
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Basic IT skills and familiarity with Microsoft Office tools
What's Next

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we would love to hear from you. Please submit your application, and we will be in touch to discuss the next steps.



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