Front Office Support Specialist

1 week ago

London, Greater London, United Kingdom Skillspark AB Full time

Job Summary:

We are seeking a highly skilled Front Office Support Analyst to join our Technology Practice at Skillspark AB. As a key member of our team, you will be responsible for providing technical support to traders and clients, as well as assisting in the onboarding and implementation process for new clients and vendors.

Key Responsibilities:

  • Proactive monitoring of all ETrading connections and workflows
  • Assist Front and Middle Office colleagues in providing real-time technical support to traders and clients
  • Take ownership of client onboarding and vendor take-on and implementation process
  • Collaborate across the business with areas such as Compliance and Risk

Requirements:

  • Strong knowledge in internal and external control and regulatory requirements in Etrading and ability to interpret the requirements as they pertain to Rates
  • Experience in managing projects and relationships across front office and 2nd line control functions
  • Previous experience in an IT Support/Networking role within Trading/Financial Services; technical experience working with Linux/Unix
  • Demonstrable interest to pursue a career within Financial Services/Technology

What We Offer:

  • Excellent verbal, written, and in-person communication ability to understand a business user and translate to IT in technical detail
  • Promoting a culture of inclusion, collaboration, well-being, and learning and development
  • Providing increased agility and flexibility within our hybrid working model
  • Investing in employees' growth through ongoing training and development
  • Autonomy to take ownership of projects, making decisions and demonstrating individual expertise
  • Providing a transparent performance and career management experience

About Us:

Skillspark AB is committed to building an international and diverse team by embracing our different backgrounds. We are an equal opportunity employer, and employment practices are based strictly on merit.

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