Apprentice Field Service Technician
3 days ago
Company: Company
Job SummaryWe are seeking a highly skilled and motivated Apprentice Field Service Engineer to join our team. As a key member of our Commercial Vehicles Division, you will be responsible for providing technical support and services to our customers.
Key Responsibilities- Provide field service support for Commercial Vehicles Division, Electric Drive, and Diwa bus transmission systems.
- Carry out diagnostics and repairs at customer and third-party sites.
- Perform major unit exchanges at customer and third-party locations.
- Support sales teams in the CV department to increase awareness of product performance, share field service opportunities, and drive growth.
- Provide technical support and advice to sales colleagues as needed.
- Develop and maintain good working relationships with customers and their representatives.
- Liaise with Health & Safety and Field Service Managers on any issues arising from day-to-day tasks.
- Work unsociable hours may arise to meet business requirements.
- Use reporting procedures to feedback quality-related issues noted during work assignments.
- Ensure all assigned training within PEP and iHasco are kept up to date.
- Completed engineering apprenticeship as a minimum, level 5 qualification or higher preferred.
- Experience with electric vehicles.
- Excellent diagnostic capabilities.
- Company vehicle.
- Monday – Thursday, 8am to 5pm, Friday 8am – 3:30pm, a 41-hour working week.
- £50k – £60k (dependent on experience).
- Annual bonus (pro rata on year of joining).
- 20 days holiday (pro rata on joining).
- Pensions 3% EE and 6% ER.
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