Apprentice Field Service Technician

3 days ago


Luton, Luton, United Kingdom Company: Full time
Job Title: Apprentice Field Service Engineer

Company: Company

Job Summary

We are seeking a highly skilled and motivated Apprentice Field Service Engineer to join our team. As a key member of our Commercial Vehicles Division, you will be responsible for providing technical support and services to our customers.

Key Responsibilities
  • Provide field service support for Commercial Vehicles Division, Electric Drive, and Diwa bus transmission systems.
  • Carry out diagnostics and repairs at customer and third-party sites.
  • Perform major unit exchanges at customer and third-party locations.
  • Support sales teams in the CV department to increase awareness of product performance, share field service opportunities, and drive growth.
  • Provide technical support and advice to sales colleagues as needed.
  • Develop and maintain good working relationships with customers and their representatives.
  • Liaise with Health & Safety and Field Service Managers on any issues arising from day-to-day tasks.
  • Work unsociable hours may arise to meet business requirements.
  • Use reporting procedures to feedback quality-related issues noted during work assignments.
  • Ensure all assigned training within PEP and iHasco are kept up to date.
Requirements
  • Completed engineering apprenticeship as a minimum, level 5 qualification or higher preferred.
  • Experience with electric vehicles.
  • Excellent diagnostic capabilities.
Package Details
  • Company vehicle.
  • Monday – Thursday, 8am to 5pm, Friday 8am – 3:30pm, a 41-hour working week.
  • £50k – £60k (dependent on experience).
  • Annual bonus (pro rata on year of joining).
  • 20 days holiday (pro rata on joining).
  • Pensions 3% EE and 6% ER.


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