Food and Beverage Team Member

1 week ago

Stonehouse, Plymouth, United Kingdom National Trust Full time
About the Role

We are seeking a highly motivated and enthusiastic Food and Beverage Team Member to join our team at the National Trust. As a key member of our front-of-house team, you will be responsible for delivering exceptional customer service and ensuring that our visitors have a memorable experience.

Key Responsibilities
  • Welcome and look after all visitors to the café, providing a warm and welcoming atmosphere.
  • Work collaboratively with the kitchen team to prepare and serve food and drinks, maintaining high standards of presentation and quality.
  • Provide excellent customer service, responding to customer queries and resolving any issues in a professional and courteous manner.
  • Contribute to the overall success of the café, working flexibly to meet the needs of the business.
What We Offer

As a Food and Beverage Team Member with the National Trust, you will benefit from:

  • A competitive hourly rate of £11.50.
  • A comprehensive induction and training program, including allergen and food safety training.
  • The opportunity to work in a dynamic and fast-paced environment, with a focus on delivering exceptional customer service.
  • A range of benefits, including free entry to National Trust places, a rental deposit loan scheme, and a season ticket loan.
Requirements

To be successful in this role, you will need:

  • Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and customers.
  • A positive and enthusiastic attitude, with a willingness to learn and develop your skills.
  • The ability to work flexibly, including weekends and Bank Holidays.
How to Apply

If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we would love to hear from you. Please submit your application, including your contact details and a brief statement outlining your suitability for the role.

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