Derby Train Presentation Service Manager

1 week ago


Derby, Derby, United Kingdom Ganymede Solutions Full time

We are seeking an experienced Train Operations Administrator to join our dynamic team in Derby. As a key member of our Train Presentation (TP) team, you will play a vital role in supporting the smooth functioning of our operations.

About the Job

This is an exciting opportunity for a detail-oriented professional to contribute to our team's success. You will work closely with the Head of Train Presentation and the Service Delivery Manager to provide essential administrative support. Your main responsibility will be to monitor and report on Service Quality Regime (SQR) metrics and Key Performance Indicators (KPIs).

Key Responsibilities
  1. Monitor and report on Service Quality Regime (SQR) metrics and Key Performance Indicators (KPIs) to inform business decisions.
  2. Develop and maintain robust cleaning policies and procedures, ensuring compliance and effective communication across teams.
  3. Provide administrative support for training and competencies, enhancing collaboration with internal stakeholders.

Your expertise in operational administration and ability to coordinate tasks efficiently will make you a valuable asset to our team. If you are a proactive professional with a passion for driving excellence, we encourage you to apply for this rewarding role.



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