Customer Service Representative

1 day ago

Sutton Coldfield, Birmingham, United Kingdom Dimensions Specialist Recruitment Ltd Full time
About the Role

We are seeking a highly skilled and experienced Customer Service Representative to join our team at Dimensions Specialist Recruitment Ltd. As a key member of our team, you will be responsible for providing exceptional customer service and administrative support to our clients.

Key Responsibilities
  • Provide clear and concise communication to customers via phone and email, ensuring their queries are resolved efficiently and effectively.
  • Offer expert advice on our products and services, ensuring customers receive the best possible support.
  • Undertake general administration duties, including data entry, document preparation, and record-keeping.
  • Prepare and issue standard or dictated letter responses to customers, ensuring accuracy and attention to detail.
Requirements

To be successful in this role, you will possess excellent communication and organisational skills, with the ability to work in a fast-paced environment. You will also have experience in customer service and administration, with a proven track record of delivering high-quality results.

We are looking for a motivated and enthusiastic individual who is passionate about delivering exceptional customer service. If you have a strong work ethic and a commitment to excellence, we would love to hear from you.

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