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Customer Experience Ambassador

2 months ago


Cheltenham, Gloucestershire, United Kingdom BT Group Full time

We're looking for someone who's passionate about delivering exceptional customer experiences. As a Retail Advisor with EE, you'll play a key role in helping customers find the right products and services.

Our store is an inclusive environment where everyone can bring their authentic self to work. We celebrate our differences and believe that these are what make us stronger.

You don't need specific experience, as we'll provide all the training you need. What's essential is your ability to connect with people and build lasting relationships.

What's in it for you?

  • A competitive hourly rate of £12.34 plus 20% on target commission
  • Access to our online GP service for you and your family, fully funded by us
  • Paid carer's leave and family leave policies that support your well-being
  • Huge discounts on EE & BT products, saving you hundreds of pounds each year
  • Support to carve your own career path and achieve your goals
  • Season Ticket Travel Loan and volunteering days to give back to your community
  • Optional private healthcare and dental insurance to protect you and your family

On top of this, you'll be part of a great team culture, with meaningful support and tailored training to help you succeed.

We estimate the average salary for this role to be around £14,700-£15,400 per annum, depending on location and performance.