Customer Service Ambassador

3 days ago


Cheltenham, Gloucestershire, United Kingdom Prezzo Full time

Job Overview

We are seeking a Part Time Hospitality Professional to join our team at Prezzo. As a key member of our service team, you will play a vital role in delivering exceptional customer experiences and contributing to the success of our restaurant.

About the Role

This is a part-time opportunity, working approximately 20 hours per week, with a flexible schedule to include evenings, weekends, and bank holidays. You will be responsible for providing top-notch service to our guests, ensuring their needs are met, and exceeding their expectations.

Key Responsibilities

  • To provide excellent customer service, addressing all guest queries and concerns promptly and professionally.
  • To work effectively as part of a team, supporting colleagues to ensure seamless service delivery.
  • To maintain high standards of cleanliness and presentation within the restaurant.
  • To adhere to Prezzo's policies and procedures, including those related to health and safety, food hygiene, and cash handling.

Requirements

We are looking for someone who:

  • Has previous experience in a similar role, preferably in the hospitality industry.
  • Is passionate about delivering exceptional customer service and has a genuine desire to make a positive impact on our guests' experiences.
  • Has strong communication skills, both verbal and written, and is able to work effectively in a fast-paced environment.
  • Is reliable, flexible, and able to adapt to changing circumstances.

Benefits

  • A competitive hourly rate of £8.91 - £10.00 per hour (dependent on experience).
  • Opportunities for career progression and development through Prezzo's internal training programs.
  • A fun and supportive work environment, with a focus on teamwork and collaboration.
  • The chance to work in a dynamic and innovative company, committed to excellence and customer satisfaction.


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