Customer Service Ambassador
3 days ago
Job Overview
We are seeking a Part Time Hospitality Professional to join our team at Prezzo. As a key member of our service team, you will play a vital role in delivering exceptional customer experiences and contributing to the success of our restaurant.
About the Role
This is a part-time opportunity, working approximately 20 hours per week, with a flexible schedule to include evenings, weekends, and bank holidays. You will be responsible for providing top-notch service to our guests, ensuring their needs are met, and exceeding their expectations.
Key Responsibilities
- To provide excellent customer service, addressing all guest queries and concerns promptly and professionally.
- To work effectively as part of a team, supporting colleagues to ensure seamless service delivery.
- To maintain high standards of cleanliness and presentation within the restaurant.
- To adhere to Prezzo's policies and procedures, including those related to health and safety, food hygiene, and cash handling.
Requirements
We are looking for someone who:
- Has previous experience in a similar role, preferably in the hospitality industry.
- Is passionate about delivering exceptional customer service and has a genuine desire to make a positive impact on our guests' experiences.
- Has strong communication skills, both verbal and written, and is able to work effectively in a fast-paced environment.
- Is reliable, flexible, and able to adapt to changing circumstances.
Benefits
- A competitive hourly rate of £8.91 - £10.00 per hour (dependent on experience).
- Opportunities for career progression and development through Prezzo's internal training programs.
- A fun and supportive work environment, with a focus on teamwork and collaboration.
- The chance to work in a dynamic and innovative company, committed to excellence and customer satisfaction.
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