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Basingstoke IT Solutions Expert
1 week ago
We are seeking a highly skilled 2nd-line technical IT engineer to join our team in Basingstoke, supporting our hotel clients across the UK.
The ideal candidate will have experience of using various systems, including vSphere ESXi, Office 365, networking/LAN, Mitel, 3CX, Hotel PMS and POS systems.
Key Responsibilities:
- Provide 2nd-line technical support to our hotel clients.
- Install and implement IT solutions and services.
- Liaise with customers and suppliers to resolve issues.
- Document internal and customer-facing processes.
Skill Requirements:
- Strong knowledge of Windows operating systems, Active Directory, and general IT desktop-based support.
- Experience with network infrastructure, server management, and hardware troubleshooting.
- Excellent communication and problem-solving skills.
Salary Range: £20,000 - £29,000 per annum, depending on experience.