Sales Operations Manager

1 month ago

London, Greater London, United Kingdom Bose Corporation Full time
Sales Operations Manager - EU, ANZ & Distributor Markets

Time Type: Full time

The Global Sales team connects Bose with people who share our belief that sound is the most powerful force on earth. Through collaboration with external retail partners and internal strategic partners, Sales helps deliver Bose products to consumers who share in our passion for sound.

In this role, you'll report to the Director of Global Sales Operations and play a critical role with the Sales management teams in Europe, ANZ, and our Distributor Markets.

About Sales Operations:

The role is in London, UK, leading the Sales Operations team, which is responsible for the smooth running of operational activities linked to strategic planning, account management, sales forecasting, reporting and analytics, market insights, and daily execution.

The Sales Operations Manager is responsible for managing the team supporting our European, Australian, and Distributor markets outside of the Americas. This team provides accurate and timely support to the sales teams, functional colleagues, and retail partners on sales performance and operational execution.

You will have deep knowledge of consumer electronics retailing, sales operations processes, and process design, with experience managing a global team.

The Sales Operations Manager will be a trusted adviser to the regional sales vice presidents.

Key Responsibilities:
  • Act as "Sales Chief Operating Officer" for Europe, Middle East, India, KASEAN, and Australia regions, owning all sales operations processes.
  • Coordinate with global colleagues to design and execute internal and customer-facing go-to-market processes and improvement projects.
  • Provide pipeline and revenue forecast management, reporting, and analytics to provide insights into account performance and S&OE forecast.
  • Schedule, design, and create presentations for management reviews (e.g., Quarterly Readiness, Quarterly Performance, Senior Leadership Team reviews, Peak Season and New Product performance).
  • Coordinate closely with finance team on creating performance dashboards and KPIs for accounts and any account planning activities.
  • Maintain all Bose and customer needs in SAP C4C and the Dealer Portal, including BDF status, order status, shipments, invoicing, and credit limits.

Fluent in English; additional languages are a plus.

Deep understanding of sales operational processes (e.g., planning, forecasting, inventory and order management, credit, BDF, and accounting).

Strong technical skills, including proficiency with MS Office applications and ERP systems (SAP).

Deep knowledge of data warehousing and mining.

15 years of experience in Sales, Sales Operations, Sales & Business Planning, Sales/Market Analysis, Product/Trade Marketing, or Finance.

BS in finance, economics, management, operations, or a similar technical degree.

MBA is highly desirable.

Experience in complex project management.

Experience in reading and understanding data, forming insights, and developing recommendations.

If you believe you need a reasonable accommodation, please send a note to wellbeing@bose.com.

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