Customer Support Specialist
2 months ago
We are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Croydon, United Kingdom.
Key Responsibilities:- Manage incoming customer inquiries via phone, email, and chat, providing accurate and timely responses.
- Resolve customer issues efficiently, escalating when necessary to ensure customer satisfaction.
- Process customer orders and maintain accurate records of customer interactions.
- Collaborate with internal teams to ensure seamless customer experience.
- Perform administrative tasks as required to support the team.
- Previous experience in a customer-facing role, preferably in a similar industry.
- Excellent communication and problem-solving skills, with the ability to work in a fast-paced environment.
- Proficiency in Microsoft Office and CRM systems, with a willingness to learn new technologies.
- Ability to work independently and as part of a team, with a flexible approach to working hours.
- Competitive salary with performance-based incentives.
- Pension scheme and healthcare benefits.
- Training and development opportunities to enhance your skills and career.
- A supportive work environment with clear career progression opportunities.
If you are passionate about delivering exceptional customer service and are looking for a challenging and rewarding role, we encourage you to apply for this exciting opportunity.
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Care and Support Specialist
4 weeks ago
Croydon, Greater London, United Kingdom Evolve Housing + Support Full timeJob SummaryWe are seeking a highly motivated and compassionate Care and Support Specialist to join our team at Evolve Housing + Support. As a key member of our Mental Health Step Down service in Croydon, you will play a vital role in supporting vulnerable individuals to regain their independence.Your primary responsibility will be to provide person-centred...
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Care and Support Specialist
3 weeks ago
Croydon, Greater London, United Kingdom Evolve Housing + Support Full timeWe are seeking a highly motivated and compassionate Care and Support Specialist to join our team at Evolve Housing + Support. As a Support Worker, you will play a vital role in providing practical and emotional support to vulnerable young people in our supported housing service in Croydon.The ideal candidate will have a strong understanding of the needs and...
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Customer Support Specialist
4 weeks ago
Croydon, Greater London, United Kingdom Natterbox Limited Full timeThis role is a critical interface into Natterbox Support, ensuring timely responses and resolutions to customer issues. As a Customer Support Specialist, you will provide technical support, administration, and user education to Partners and Customers. The position requires excellent multitasking, problem-solving, and communication skills.This is an excellent...
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Support Specialist
4 weeks ago
Croydon, Greater London, United Kingdom Evolve Housing + Support Full timeWe are seeking a highly motivated and compassionate Support Worker to join our team at Evolve Housing + Support. As a Support Worker, you will play a vital role in providing care and support to vulnerable individuals, helping them to regain their independence and live fulfilling lives.The ideal candidate will have a strong understanding of the needs and...
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Customer Support Specialist
2 months ago
Croydon, Greater London, United Kingdom beBee Professionals Full time £25,000 - £35,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Croydon, United Kingdom.Key Responsibilities:Manage incoming customer inquiries via phone, email, and chat, providing accurate and timely responses.Resolve customer issues efficiently, escalating when...
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Customer Support Specialist
4 weeks ago
Croydon, Greater London, United Kingdom Natterbox Limited Full timeJob Title: Customer Support EngineerThis is a critical role within Natterbox Support, serving as the first point of contact for customers. The successful candidate will provide technical support, administration, and user education to Partners and Customers, ensuring timely responses and resolutions to their issues.Key Responsibilities:Manage all inbound...
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Customer Support Specialist
1 month ago
Croydon, Greater London, United Kingdom Hemmersbach GmbH & Co. KG Full timeJob DescriptionRole OverviewWe are seeking a highly skilled and dedicated Customer Technical Support Engineer to join our team at Hemmersbach GmbH & Co. KG. As a key member of our support team, you will provide exceptional support services to our clients, ensuring their IT needs are met with professionalism and expertise.Key ResponsibilitiesProvide dedicated...
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Customer Support Specialist
1 month ago
Croydon, Greater London, United Kingdom Hemmersbach GmbH & Co. KG Full timeJob DescriptionRole OverviewWe are seeking a highly skilled and dedicated Customer Technical Support Engineer to join our team at Hemmersbach GmbH & Co. KG. As a key member of our support team, you will provide exceptional support services to our clients, ensuring their IT needs are met with professionalism and expertise.Key ResponsibilitiesProvide dedicated...
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Academic Support Specialist
3 weeks ago
Croydon, Greater London, United Kingdom ClassRoom Support Full timeJob Title: Learning MentorAbout the Role:We are seeking a dedicated and passionate Learning Mentor to support students with special educational needs at our SEN schools in Croydon. As a Learning Mentor, you will provide essential guidance and support to students, helping them to overcome barriers to learning and reach their full potential.Key...
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Academic Support Specialist
4 weeks ago
Croydon, Greater London, United Kingdom ClassRoom Support Full timeRole Overview:We are seeking a dedicated and passionate Learning and Development Mentor to join our team at SEN schools in Croydon. The successful candidate will provide essential support and guidance to students with special educational needs, helping them to overcome barriers to learning and reach their full potential.Key Responsibilities:Build positive...
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Customer Experience Specialist
3 weeks ago
Croydon, Greater London, United Kingdom beBee Professionals Full time £25,000 - £35,000beBee Professionals is seeking a Customer Experience Specialist to deliver exceptional customer service and support in the United Kingdom.Key Responsibilities:Handle customer inquiries and resolve issues efficiently.Provide accurate product and service information.Process customer orders and manage account details.Collaborate with other departments to ensure...
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Customer Service Specialist
4 weeks ago
Croydon, Greater London, United Kingdom beBee Professionals Full time £20,000 - £25,000We are seeking a Customer Service Specialist to join our retail team in Croydon, United Kingdom, and deliver exceptional customer service and support the store's day-to-day operations.Key Responsibilities:Greet and assist customers with product selection.Provide product knowledge and advice to customers.Operate the cash register and handle...
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Support Professional
3 weeks ago
Croydon, Greater London, United Kingdom Evolve Housing + Support Full timeAre you passionate about making a real difference in the lives of vulnerable people? We have a Support Worker role in our supported housing service in Croydon, where you will have the opportunity to work with homeless young people aged 16-22.The role involves providing practical and emotional support to customers, helping them to regain their independence...
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Support Professional
4 weeks ago
Croydon, Greater London, United Kingdom Evolve Housing + Support Full timeAbout the RoleWe are seeking a highly motivated and compassionate Support Worker to join our Mental Health Step Down service in Croydon. As a key member of our team, you will play a vital role in providing person-centred support to individuals with complex needs, empowering them to regain their independence and live fulfilling lives.Key...
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Customer Experience Specialist
4 weeks ago
Croydon, Greater London, United Kingdom Tropic Skincare Full timeAbout the RoleWe're seeking a highly skilled Customer Experience Specialist to join our dynamic Ambassador and Customer Experience team at Tropic Skincare. As a key member of our team, you'll be responsible for delivering exceptional customer service and support to our customers and ambassadors.Key ResponsibilitiesResolve customer and ambassador queries,...
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Technical Sales Support Specialist
4 weeks ago
Croydon, Greater London, United Kingdom Orion Electrotech Full timeTechnical Sales Support SpecialistOrion Electrotech is seeking a skilled Technical Sales Support Specialist to join our team in South London. As a Technical Sales Support Specialist, you will be responsible for communicating with customers and internal teams, reviewing and responding to customer requests, and providing technical support to ensure customer...
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Support Worker
2 months ago
Croydon, Greater London, United Kingdom Evolve Housing + Support Full timeAbout the RoleWe are seeking a highly motivated and compassionate Support Worker to join our team at Evolve Housing + Support. As a Support Worker, you will play a vital role in providing support and guidance to vulnerable young people who are experiencing homelessness.Key ResponsibilitiesProvide person-centred support to customers, identifying their...
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Support Worker
2 months ago
Croydon, Greater London, United Kingdom Evolve Housing + Support Full timeAbout the RoleWe are seeking a highly motivated and compassionate Support Worker to join our team at Evolve Housing + Support. As a Support Worker, you will play a vital role in providing support and guidance to vulnerable young people who are experiencing homelessness.Key ResponsibilitiesProvide person-centred support to customers, identifying their...
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Senior Support Professional
7 days ago
Croydon, Greater London, United Kingdom Evolve Housing + Support Full timeThis role at Evolve Housing + Support offers a development opportunity until Mid March 2025 to cover the job holder's sabbatical.As a Senior Support Worker (Enhanced) at Evolve Housing + Support, you will provide leadership to the team during shifts, act as a coach and mentor to support workers and support assistants, and support the people we work with to...
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Customer Experience Specialist
3 weeks ago
Croydon, Greater London, United Kingdom Tropic Skincare Full timeAbout the RoleWe are seeking a skilled Customer Experience Specialist to join our dynamic Ambassador and Customer Experience team at Tropic Skincare. As a key member of our team, you will be responsible for delivering exceptional customer service and support to our customers and ambassadors.Key ResponsibilitiesResolve customer and ambassador queries,...