Sales and Customer Support Specialist

1 day ago


Croydon, Greater London, United Kingdom Orion Electrotech Rail Careers Full time

Job Description:

The successful candidate will provide exceptional customer support to the international sales teams at Orion Electrotech Rail Careers, handling daily interactions with sales managers, service engineers, and customers via phone and email.

Key Responsibilities:

  • Customer Communication: Manage daily interactions with sales managers, service engineers, and customers via phone and email
  • Request Analysis: Identify and respond to customer inquiries, clarifying product features and requirements
  • Quotation Management: Prepare accurate quotations following discount policies, submit to customers, and support follow-up processes
  • Order Processing: Handle purchase orders in ERP system, coordinate with dispatch/warehouse, and prepare shipping documentation
  • Administrative Support: Process sales returns, collate technical materials, complete order risk assessments
  • Continuous Improvement: Streamline operational practices and contribute to team success

Required Skills and Experience:

  • Technical Sales Administration background, preferably in engineering products
  • UK, Ireland, and European shipping knowledge
  • Proven customer service expertise
  • ERP systems proficiency (Navision/SAP preferred)
  • Ministry of Defence product experience beneficial
  • Strong interpersonal and communication skills
  • Self-motivated with proactive, team-oriented approach

Estimated Salary Range: £30,000 - £45,000 per annum based on location and experience



  • Croydon, Greater London, United Kingdom Grafton Group Full time

    Job SummaryGrafton Group is seeking a highly skilled CUSTOMER SUPPORT SPECIALIST to join our team. As a Customer Support Specialist, you will be responsible for providing exceptional customer service, processing transactions, and maximizing sales opportunities. This role is perfect for someone who is knowledgeable, efficient, and passionate about delivering...


  • Croydon, Greater London, United Kingdom Hello Recruitment Associates Full time

    Job OverviewHello Recruitment Associates is seeking a skilled Technical Sales Support Specialist to join their team in Croydon, Surrey.This role will involve working closely with the sales managers and service engineers to provide exceptional customer support, process purchase orders, and prepare shipping documents.Key ResponsibilitiesCommunicate with...


  • Croydon, Greater London, United Kingdom Rise Technical Recruitment Full time

    Are you a highly motivated and organized individual with a passion for sales and administration? Do you have experience working in an admin office position and possess excellent communication skills? We are seeking a Customer Support and Order Fulfillment Specialist to join our team in Croydon and would love to hear from you.As a key member of our sales...


  • Croydon, Greater London, United Kingdom SLS Recruitment Ltd Full time

    Sales and Customer Service RoleWe are seeking a skilled Sales and Customer Service Representative to join our team in London, responsible for providing exceptional customer service and sales support to our clients.This role involves developing and maintaining strong relationships with clients and colleagues, meeting or exceeding sales targets and performance...


  • Croydon, Greater London, United Kingdom Austin Fraser Full time

    Housing Association Sales SpecialistWe are seeking an experienced Housing Association Sales Specialist to join our team. As a sales specialist, you will be responsible for supporting the customer journey with all sales-related activities, including coordinating sales transactions and managing sales data.You will have a strong understanding of sales processes...


  • Croydon, Greater London, United Kingdom Path Recruitment Ltd Full time

    Path Recruitment Ltd is seeking a Customer Service Specialist to join our team in South East London. This exciting role offers a competitive salary of £35,000 per annum, plus bonuses and benefits.Job Overview:The Customer Service Specialist will be responsible for managing the hire desk, ensuring seamless customer service and efficient order processing....


  • Croydon, Greater London, United Kingdom This is an IT support group Full time

    **Company Overview**Croydon Libraries is seeking a talented individual to join our team as a Library Support Specialist. We are committed to delivering exceptional customer service and supporting the development of our diverse communities.**Salary:** £25,000 - £30,000 per annum, dependent on experience.**Job Description:**We are looking for a motivated and...


  • Croydon, Greater London, United Kingdom beBee Professionals Full time £20,000 - £25,000

    We are seeking a Customer Service Specialist to join our retail team in Croydon, United Kingdom, and deliver exceptional customer service and support the store's day-to-day operations.Key Responsibilities:Greet and assist customers with product selection.Provide product knowledge and advice to customers.Operate the cash register and handle...


  • Croydon, Greater London, United Kingdom Unic Coffee Full time

    Coffee Sales Specialist Job SummaryWe are seeking a highly motivated and experienced Coffee Sales Specialist to join our team at Unic Coffee in Croydon, UK. The successful candidate will be responsible for driving daily sales activities, including building and maintaining customer relationships, generating leads, conducting product presentations, and closing...


  • Croydon, Greater London, United Kingdom Electronics Weekly the UK's leading website for electronics professionals. Full time

    Electronics Weekly Sales SpecialistWe are seeking a highly motivated and experienced Sales Specialist to join our team at Electronics Weekly, the UK's leading website for electronics professionals.About the Role:This is an exciting opportunity to work in a fast-paced sales environment, driving revenue growth and expanding our customer base. As a Sales...


  • Croydon, Greater London, United Kingdom Rise Technical Recruitment Limited Full time

    About the RoleWe are seeking a skilled Technical Sales Specialist to join our team at Rise Technical Recruitment Limited. As a Technical Sales Specialist, you will be responsible for managing customer relationships and driving sales growth for our client, a well-established manufacturer of high-end products.Key ResponsibilitiesFirst point of contact for...


  • Croydon, Greater London, United Kingdom Vertex IT Solutions Ltd Full time

    Job SummaryWe are seeking an IT Support Specialist to provide desk-based administrative support to our field sales organisation. The ideal candidate will have experience in working in a sales environment or customer services and possess knowledge of IT products and services.About the RoleThis is a permanent opportunity for a Commercial Contact Administrator...


  • Croydon, Greater London, United Kingdom Getting In Limited Full time

    About the RoleWe are looking for a highly motivated Customer Experience Specialist to join our team at Getting In Limited. The successful candidate will be responsible for developing strong relationships with customers, understanding their needs, and providing tailored solutions to drive business growth.The key responsibilities of this role...


  • Croydon, Greater London, United Kingdom Acosta Sales & Marketing Full time

    Job Overview:Acosta Sales & Marketing is seeking a motivated Sales and Marketing Professional to join our team based across the UK. As a Striker for Red Bull, you will be responsible for driving brand awareness and sales of their products in-store.About the Role:We are looking for an enthusiastic individual who can bring the passion for sales and develop...


  • Croydon, Greater London, United Kingdom Acosta Sales & Marketing Full time

    OverviewAcosta Sales & Marketing is seeking a highly motivated English Sales Professional to join their team in the UK. The successful candidate will have excellent communication and negotiation skills, with the ability to build strong relationships with key decision makers in stores across their territory.Key ResponsibilitiesMaximise brand awareness,...


  • Croydon, Greater London, United Kingdom Octane Recruitment Full time

    **Job Title:** Automotive Customer Experience SpecialistLocation: Croydon, LondonSalary: £26,000 to £29,000 OTE £37k.We are seeking a motivated and customer-focused individual to join our team as an Automotive Customer Experience Specialist at Octane Recruitment's client in Croydon. This role offers unlimited upsell commission and a team bonus.This is an...


  • Croydon, Greater London, United Kingdom Acosta Sales & Marketing Full time

    We are looking for a Field Sales Representative UK to represent our partner Red Bull in driving brand awareness and sales of their products.The ideal candidate will have a passion for sales, be enthusiastic about the Red Bull brand, and have the drive and tenacity to succeed in a field-based environment.ResponsibilitiesBe the face of Red Bull, forging...


  • Croydon, Greater London, United Kingdom Hiring People Full time

    Job DescriptionWe are looking for a highly motivated Retail Sales Specialist to join our team in Enfield, London. As a key member of our sales team, you will be responsible for servicing existing retail customers and generating new business opportunities.The ideal candidate will have a strong track record of sales success and be able to work effectively in a...


  • Croydon, Greater London, United Kingdom 02 Reed Specialist Recruitment Ltd Full time

    Business Support and Administration Recruitment OpportunityWe are seeking a highly skilled Business Support and Administration Recruitment Specialist to join our team at Reed Specialist Recruitment Ltd in Croydon. As a key member of our team, you will be responsible for sourcing and assessing suitable candidates for vacancies, ensuring a perfect match...


  • Croydon, Greater London, United Kingdom 02 Reed Specialist Recruitment Ltd Full time

    Join Our Team as a Recruitment SpecialistWe are seeking a talented Recruitment Specialist to join our team at 02 Reed Specialist Recruitment Ltd. As a key member of our recruitment team, you will be responsible for sourcing and selecting suitable candidates for various roles.About the Role:Sourcing candidates from diverse sources, including job sites, social...