Neighbourhood Experience Manager

1 day ago


Birmingham, Birmingham, United Kingdom Get Living London Limited Full time
Join Our Team
Get Living London Limited is a dynamic and innovative company dedicated to creating a better living experience for its residents. We are seeking a highly motivated and customer-focused individual to fill the role of Building Host. This position is responsible for delivering exceptional resident satisfaction and creating a unique and memorable experience for residents.

Key Responsibilities
The successful candidate will be responsible for communicating effectively with residents, visitors, colleagues, couriers, and contractors, welcoming all residents and visitors with a warm and friendly approach. You will also assist residents with all queries about premises facilities, stay current with residents and neighbourhood activity, and maintain and update amenity reservations.

Requirements
To excel in this role, you should possess excellent verbal and written communication skills, a proven track record of strong customer service experience within residential and/or service sectors, and sharp computer skills, including Microsoft Office applications and systems knowledge. Self-motivation, drive, proactivity, initiative, and solutions-driven approach are essential.

Competitive Salary
The estimated salary for this role is £35,000 - £40,000 per annum, depending on experience and qualifications.

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