Resident Property Manager
8 hours ago
Location: London
Salary: £30-31K
Working hours: Monday - Friday 9am - 6pm with the occasional Saturday working (currently 1 in 3 Saturdays). A day off in lieu will be given on a Monday when required to work Saturday.
We are working with a build-to-rent company that is looking for a Resident Manager to join their team.
Key Responsibilities:- Act as the primary customer-facing representative for all current and prospective residents.
- Ensure an exemplary experience from initial inquiry through move-in and during residency.
- Innovate to elevate standards, exploring opportunities for improvement.
- Drive customer satisfaction across all platforms (Zendesk/Google/Homeviews).
- Achieve set targets for occupancy, revenue, and Net Promoter Scores.
- Manage resident contracting, ensuring compliance with standards, legislation
- Oversee applicant checks, screening, and commercial risk management.
- Conduct inspections to maintain property standards and report maintenance issues.
- Manage the move-out process, including deposit release.
- Participate in events and enhance resident experiences.
- Prior letting/property management experience
- Strong customer service background
- Proficiency in Microsoft Office applications and industry-related systems like Yardi/RentCafe
- Excellent written and verbal communication skills
- Confident engagement with various stakeholders
- Proactive, problem-solving attitude
- Adaptable, resilient, and able to manage pressure
- Strong attention to detail and effective task prioritization
-
Property Manager
4 days ago
London, Greater London, United Kingdom Property Management Recruitment Full timeResident Manager - Property Management RecruitmentWe are currently recruiting for a Resident Manager position with Property Management Recruitment. This is a fantastic opportunity for an experienced property professional who excels in customer service and is passionate about creating a positive living environment for residents.Role Overview:As a Resident...
-
Property Manager
4 days ago
London, Greater London, United Kingdom Property Management Recruitment Full timeResident Manager - Property Management RecruitmentWe are currently recruiting for a Resident Manager position with Property Management Recruitment. This is a fantastic opportunity for an experienced property professional who excels in customer service and is passionate about creating a positive living environment for residents.Role Overview:As a Resident...
-
Residential Property Manager
6 days ago
London, Greater London, United Kingdom Property Personnel Full timeJob Title: Residential Property ManagerAbout Us: Property Personnel is a leading provider of property management services, dedicated to delivering exceptional results for our clients.Job Summary: We are seeking an experienced Residential Property Manager to join our team. As a key member of our property management team, you will be responsible for managing a...
-
Residential Property Manager
6 days ago
London, Greater London, United Kingdom Property Personnel Full timeJob Title: Residential Property ManagerAbout Us: Property Personnel is a leading provider of property management services, dedicated to delivering exceptional results for our clients.Job Summary: We are seeking an experienced Residential Property Manager to join our team. As a key member of our property management team, you will be responsible for managing a...
-
Residential Property Manager
2 days ago
London, Greater London, United Kingdom Property Personnel Full timeJob Title: Residential Property ManagerAbout Us: Property Personnel is a leading provider of property management services, dedicated to delivering exceptional results for our clients.Job Summary: We are seeking an experienced Residential Property Manager to join our team. As a key member of our property management team, you will be responsible for managing a...
-
Residential Property Manager
2 days ago
London, Greater London, United Kingdom Property Personnel Full timeJob Title: Residential Property ManagerAbout Us: Property Personnel is a leading provider of property management services, dedicated to delivering exceptional results for our clients.Job Summary: We are seeking an experienced Residential Property Manager to join our team. As a key member of our property management team, you will be responsible for managing a...
-
Residential Property Manager
5 days ago
London, Greater London, United Kingdom Property Personnel Full time £35,000 - £40,000Job Title: Residential Property ManagerAbout the Role:We are seeking a highly motivated and experienced Residential Property Manager to join our Property Personnel team. As a key member of our team, you will be responsible for managing a portfolio of residential properties and overseeing day-to-day operations.Key Responsibilities:Portfolio Management: Manage...
-
Residential Property Manager
5 days ago
London, Greater London, United Kingdom Property Personnel Full time £35,000 - £40,000Job Title: Residential Property ManagerAbout the Role:We are seeking a highly motivated and experienced Residential Property Manager to join our Property Personnel team. As a key member of our team, you will be responsible for managing a portfolio of residential properties and overseeing day-to-day operations.Key Responsibilities:Portfolio Management: Manage...
-
Resident Manager
2 weeks ago
London, EC1, Central London, United Kingdom Property Management Recruitment Full timeResident Manager - LondonWe are currently recruiting for a Resident Manager position based in London. This is a fantastic opportunity for an experienced property professional who excels in customer service and is passionate about creating a positive living environment for residents.Role Overview:As a Resident Manager, you will be the primary point of contact...
-
Residential Property Manager
1 week ago
London, Greater London, United Kingdom Property Personnel Full time £32,000 - £37,000Job Title: Senior Property ManagerAbout Us:Property Personnel is a reputable company that specializes in lettings and asset management. We are a forward-thinking organization that values top-quality service for our clients.About the Role:We are seeking an experienced Residential Portfolio Manager to join our Property and Portfolio Management team. As a key...
-
Residential Property Manager
5 days ago
London, Greater London, United Kingdom Property Personnel Full time £35,000 - £40,000Job Title: Senior Property ManagerAbout Us:Property Personnel is a reputable company that specializes in lettings and asset management. We are a forward-thinking organization that values top-quality service for our clients.About the Role:We are seeking an experienced Residential Portfolio Manager to join our Property and Portfolio Management team. As a key...
-
Residential Property Manager
5 days ago
London, Greater London, United Kingdom Property Personnel Full time £35,000 - £40,000Job Title: Senior Property ManagerAbout Us:Property Personnel is a reputable company that specializes in lettings and asset management. We are a forward-thinking organization that values top-quality service for our clients.About the Role:We are seeking an experienced Residential Portfolio Manager to join our Property and Portfolio Management team. As a key...
-
Experienced Property Manager
5 days ago
London, Greater London, United Kingdom Property Personnel Full timeJob OpportunitySenior Property Manager£35-40kWe are seeking an experienced Residential Portfolio / Property Manager to join our team at Property Personnel. Our client is a leading independent lettings and asset management provider that is growing in the London property market.About the RoleThe successful candidate will be responsible for managing a...
-
Experienced Property Manager
5 days ago
London, Greater London, United Kingdom Property Personnel Full timeJob OpportunitySenior Property Manager£35-40kWe are seeking an experienced Residential Portfolio / Property Manager to join our team at Property Personnel. Our client is a leading independent lettings and asset management provider that is growing in the London property market.About the RoleThe successful candidate will be responsible for managing a...
-
Assistant Property Manager
6 days ago
London, Greater London, United Kingdom BBL Property Recruitment Full time £30,000 - £32,000Job Summary: We are seeking a highly skilled and experienced Assistant Property Manager to join our team at BBL Property Recruitment. As a key member of our property management team, you will be responsible for providing exceptional customer service to residents and stakeholders, while ensuring the smooth operation of our residential properties.Key...
-
Assistant Property Manager
7 days ago
London, Greater London, United Kingdom BBL Property Recruitment Full time £30,000 - £32,000Job Summary: We are seeking a highly skilled and experienced Assistant Property Manager to join our team at BBL Property Recruitment. As a key member of our property management team, you will be responsible for providing exceptional customer service to residents and stakeholders, while ensuring the smooth operation of our residential properties.Key...
-
Residential Property Manager
1 week ago
London, Greater London, United Kingdom Property Personnel Full timeJob SummaryWe are seeking an experienced Residential Property Manager to join our team at Property Personnel. As a key member of our Property and Portfolio Management team, you will be responsible for managing a portfolio of residential properties and overseeing day-to-day operations.Key ResponsibilitiesManage a portfolio of residential properties and...
-
Property Assistant
6 days ago
London, Greater London, United Kingdom BBL Property Recruitment Full time £30,000 - £36,000About the Role:BBL Property Recruitment is seeking a highly organized and administrative skilled Property Assistant / Junior Property Manager to join our client's prestigious property management team in SW London.Key Responsibilities:Assist in the day-to-day management of a prime London block portfolio, including service charge administration, contractor...
-
Property Assistant
7 days ago
London, Greater London, United Kingdom BBL Property Recruitment Full time £30,000 - £36,000About the Role:BBL Property Recruitment is seeking a highly organized and administrative skilled Property Assistant / Junior Property Manager to join our client's prestigious property management team in SW London.Key Responsibilities:Assist in the day-to-day management of a prime London block portfolio, including service charge administration, contractor...
-
Portfolio Manager
5 days ago
London, Greater London, United Kingdom Property Personnel Full timeAbout the RoleWe are seeking an experienced Portfolio Manager to join our Property Personnel team. As a key member of our team, you will be responsible for managing a portfolio of residential properties and overseeing day-to-day operations.Key ResponsibilitiesManage a portfolio of residential properties and oversee day-to-day operations, including...