Customer Experience Specialist

2 days ago


Milton Keynes, Milton Keynes, United Kingdom Royal Kaak UK Careers Full time

About Royal Kaak UK Careers

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We are a leading supplier of Industrial Bakery Equipment, supported by a highly motivated team. Our team collaborates closely with customers across the UK and Irish bread markets, providing spare parts and engineering solutions tailored to their needs.

Job Overview

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This is an office-based role, fully based in Milton Keynes. You will work closely with our Parts and Logistics Manager, Jemma, and the finance team to drive sales growth and manage stock operations.

Key Responsibilities

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  • Sales & Customer Engagement: Handle enquiries, prepare and follow up on quotations, close sales, and meet targets.

Requirements

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A confident and professional telephone manner is essential for this role. You must be able to recognise and seize upselling opportunities during customer interactions via phone or email.

What We Offer

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You will have access to training and progression opportunities, as well as a company pension scheme and private medical insurance.

Salary Information

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The estimated salary for this role is £25,000 - £30,000 per annum, depending on experience.



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