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Automotive Brand Ambassador and Customer Experience Specialist

1 month ago

Milton Keynes, Milton Keynes, United Kingdom TTEC Full time

At TTEC, we're passionate about delivering exceptional customer experiences that bring smiles to our customers' faces. As an Automotive Brand Ambassador and Customer Experience Specialist in Milton Keynes, you'll be part of a dynamic team that's dedicated to making a positive impact on the lives of our customers.

What You'll Do

  • Provide exceptional customer service by answering incoming communications and resolving issues efficiently
  • Conduct research to provide accurate and timely solutions for our customers

Requirements

  • 2 or more years of customer service experience plus some post-secondary education
  • Comfortable with decision-making and assessing situations to make recommendations
  • A solution-oriented mindset to ensure happy customers
  • Leadership skills to contribute to the overall success of your client program
  • Computer experience

What You Can Expect

  • Supportive career development opportunities
  • An inclusive culture and community-minded organization where giving back is encouraged
  • A global team of curious lifelong learners guided by our company values
  • Competitive base salary starting at £25,882.50 per annum plus performance bonus opportunities
  • A comprehensive benefits package including PTO, tuition reimbursement, health and wellness incentives

Your Role in Our Team

We're committed to helping you succeed in your role through training, coaching, and access to 1000s of free courses. As a valued member of our team, you'll contribute to creating amazing customer experiences while being part of a dynamic global family.