Community Manager

6 days ago

Newton Abbot, Devon, United Kingdom Teign Housing Full time
About the Role

We are seeking a highly skilled and experienced Community Manager to join our team at Teign Housing. As a key member of our staff, you will be responsible for ensuring the provision of outstanding service to our customers, including those using our Gypsy and Traveller site.

Your remit will span everything from compliance with tenancy conditions, including fire risks, gas and electrical testing, asbestos and heat pumps, to domestic abuse, noise nuisance, safeguarding issues and antisocial behaviour.

You will be responsible for managing a team of Community Housing Officers and will go the extra mile to keep our communities stable and harmonious.

Key responsibilities will include:

  • Overseeing compliance with tenancy conditions and ensuring the safety of our residents
  • Managing a team of Community Housing Officers to deliver excellent customer service
  • Developing effective policies and practices to enhance the customer experience
  • Identifying and mitigating risks to our residents and communities

We are looking for a candidate with a deep understanding of risk assessment, tenancy issues and antisocial behaviour, as well as experience of managing budgets and people.

The ideal candidate will be passionate about combating risks and enhancing the customer experience, and will be ready to do whatever it takes to make a measurable difference every day.

About You

We are looking for a candidate with a strong background in social housing management, with experience of:

  • Risk assessment and management
  • Tenancy issues and antisocial behaviour
  • Managing budgets and people
  • Presenting at board level

The successful candidate will be a strong communicator with excellent interpersonal skills, and will be able to work effectively in a fast-paced environment.

Benefits

We offer a competitive salary and benefits package, including a contributory pension scheme, 25 days' leave per year plus bank holidays, free parking and an agile, modern working environment.

We are an investor in People Platinum organisation, and we are committed to creating a supportive high-performance culture.

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