Head of Service Delivery

4 days ago


London, Greater London, United Kingdom Buckinghamshire Council Full time
About the Role

This is a senior-level position within the Communities Directorate, reporting directly to the Neighbourhood Services Director. As the Head of Contract Performance, you will lead the development and implementation of innovative strategies for waste management, fleet maintenance, and transport services, aligning with local, national, and environmental sustainability goals.

The ideal candidate will possess strong strategic leadership skills, with the ability to oversee day-to-day operations, monitor service performance, and ensure continuous improvement across all areas of waste, fleet, and transport. A key focus will be on building strong relationships with stakeholders, including residents, Councillors, senior officers, and internal departments to ensure collaborative service delivery.

Key responsibilities include leading a team of over 170 front-line staff, managing budgets, ensuring compliance with regulatory requirements, and promoting cost-effective and high-quality services. The successful candidate will have a proven track record of delivering complex services, inspiring teams, and driving results-oriented initiatives.

The salary for this role is up to £87,967 per annum, and flexible working arrangements will be considered. We actively encourage a good work-life balance and promote inclusive and diverse practices throughout our organisation.

This is an exciting opportunity to join our team and contribute to making Buckinghamshire a great place to live, work, and visit.

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