Head of Service Delivery
4 days ago
This is a senior-level position within the Communities Directorate, reporting directly to the Neighbourhood Services Director. As the Head of Contract Performance, you will lead the development and implementation of innovative strategies for waste management, fleet maintenance, and transport services, aligning with local, national, and environmental sustainability goals.
The ideal candidate will possess strong strategic leadership skills, with the ability to oversee day-to-day operations, monitor service performance, and ensure continuous improvement across all areas of waste, fleet, and transport. A key focus will be on building strong relationships with stakeholders, including residents, Councillors, senior officers, and internal departments to ensure collaborative service delivery.
Key responsibilities include leading a team of over 170 front-line staff, managing budgets, ensuring compliance with regulatory requirements, and promoting cost-effective and high-quality services. The successful candidate will have a proven track record of delivering complex services, inspiring teams, and driving results-oriented initiatives.
The salary for this role is up to £87,967 per annum, and flexible working arrangements will be considered. We actively encourage a good work-life balance and promote inclusive and diverse practices throughout our organisation.
This is an exciting opportunity to join our team and contribute to making Buckinghamshire a great place to live, work, and visit.
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Service Delivery Coordinator
6 days ago
London, Greater London, United Kingdom Confederation of Service Charities Full timeAbout the PositionWe are seeking a Service Delivery Coordinator to support our Account Managers and Head of Client Services in managing key client accounts.You will work closely with internal teams to ensure smooth project delivery, maintaining excellent communication with clients and identifying opportunities for growth within our accounts.Client...
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Head of Digital Service Delivery
2 days ago
London, Greater London, United Kingdom Crown Commercial Service Full timeWe're seeking a seasoned professional to lead our digital service management efforts as Head of Service Management at the Crown Commercial Service. As a key member of our team, you'll be responsible for driving the strategic direction and delivery of our digital services portfolio, taking ownership of the complete service lifecycle.About the Job...
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Head of Transformation Delivery
3 days ago
London, Greater London, United Kingdom Crown Commercial Service Full timeCrown Commercial Service is committed to delivering exceptional digital platforms that make a difference for the UK taxpayer and government service users. We are seeking an experienced Head of Transformation Delivery to lead our efforts in enhancing transformation delivery practices across the Digital Directorate and the wider enterprise.The ideal candidate...
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Head of Customer Service Delivery
4 weeks ago
London, Greater London, United Kingdom Goldsmiths, University of London Full timeAbout UsWe are GOLDSMITHS UNIVERSITY OF LONDON, a world-renowned institution dedicated to advancing equality and celebrating diversity.We seek a motivated Head of Customer Service Delivery to join our team and take ownership of the customer experience. The successful candidate will be responsible for the operational management of front line customer...
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Head of Central Services
6 days ago
London, Greater London, United Kingdom Service Care Legal Full timeService Care Solutions is currently recruiting for a Head of Central Services to join their team on a temporary basis in London. As a key member of the Corporate Finance Directorate, you will play a vital role in advising on strategic finance and business partnering.">The successful Head of Central Services will lead and manage the Central Services &...
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Head of Service Delivery
1 month ago
London, Greater London, United Kingdom Dreamtek Limited Full timeHead of Service Delivery PositionWe are seeking an experienced Head of Service Delivery to lead our team in London. The ideal candidate will have a strong background in delivering AV, event/production services to organisations, as well as previous leadership experience.You will be responsible for implementing enhancements and processes aligned with our...
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Service Delivery Head
6 days ago
London, Greater London, United Kingdom Nagarro Inc Full timeNagarro Inc is a leading Digital Product Engineering company with a presence across 37 countries. We are seeking a Service Delivery Head to lead our service delivery teams in delivering high-quality digital products.The estimated salary for this role is $180000 - $250000 per annum.The ideal candidate will have 14-20 years of experience in ITSM, ITAM, ITOM...
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Service Delivery Head
6 days ago
London, Greater London, United Kingdom DVF Recruitment Full timeJoin our client, a leading alternative legal services provider, as they continue to experience significant growth across their legal service delivery function. We are seeking an experienced Service Delivery Head to lead their Managed Legal Services arm to achieve ambitious goals, including doubling in size by 2026 and generating £100m in revenue.As a key...
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Service Delivery Head
1 month ago
London, Greater London, United Kingdom Example Recruitment Full timeAbout the RoleWe are looking for a highly skilled Service Delivery Head to join our team at Example Recruitment. As a key member of our leadership team, you will be responsible for overseeing the delivery of CP12 landlord certification, undertaking Safety and Quality Assurance audits, and managing the end-to-end installation process.You will have a strong...
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Head of IT Service Delivery
1 week ago
London, Greater London, United Kingdom Woodrow Mercer Tech Full time £55,000The Head of IT Service Delivery will be responsible for leading the implementation and execution of all IT infrastructure change projects, providing strategic and tactical input into the direction of IT services and infrastructure, and developing and enforcing IT and cybersecurity processes to safeguard the business, enhance resilience, and maintain...
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Technical Service Delivery Head
1 week ago
London, Greater London, United Kingdom Onyx-Conseil Full timeJob SummaryOnyx-Conseil is looking for a highly skilled Technical Service Delivery Head to lead the delivery of technical services across Europe. The successful candidate will be responsible for defining, measuring, and recording service KPIs to identify areas for development and deliver continuous improvement of IT services, processes, and support.Key...
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Head of Service Delivery
2 days ago
London, Greater London, United Kingdom Crown Commercial Service Full timeAbout the JobWe are looking for a skilled Digital Transformation Director to lead our service management function. As a key member of our team, you will be responsible for driving the development and maturation of service management processes, including incident, problem, change, and configuration management.You will work closely with cross-functional teams...
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Head of Programme Delivery
4 days ago
London, Greater London, United Kingdom Crown Commercial Service Full timeWe are revolutionising how the public sector embraces change, and we want you to lead the way. As the Head of Programme Management Office (PMO), you will establish and grow our PMO, ensuring it operates effectively and drives innovation.Our Crown Commercial Service plays a vital role in enabling government organisations to access innovative, efficient, and...
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Head of People Service Delivery
4 weeks ago
London, Greater London, United Kingdom Sellick Partnership Full timeJob Overview:We are seeking an experienced Head of People Service Delivery to join our team at Sellick Partnership. In this role, you will be responsible for delivering people strategy, leading the payroll function, setting commercial strategy, and managing HR and payroll systems.
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Head of Capital Delivery and Assets
4 weeks ago
London, Greater London, United Kingdom London Borough of Barking and Dagenham Full timeJob Description">We are recruiting a Head of Capital Delivery and Assets to oversee the management and optimisation of all tangible assets owned or operated by the authority, including those which support the residents of the borough, the Council, and our commercial portfolio.This includes infrastructure, buildings, land, equipment, and other physical assets...
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Service Delivery Coordinator
4 weeks ago
London, Greater London, United Kingdom Confederation of Service Charities Full timeAbout the JobWe are looking for a highly skilled and experienced professional to join our team as an Account Executive. As an Account Executive, you will play a critical role in maintaining and growing client relationships, winning new business, and ensuring the seamless delivery of our existing projects.You will work closely with our internal teams to...
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Service Delivery Head Role
1 month ago
London, Greater London, United Kingdom Understanding Recruitment Full timeJob SummaryWe are seeking a highly motivated and experienced individual to fill the position of Service Delivery Head Role at Understanding Recruitment. The successful candidate will lead our Service Desk team and drive business growth through exceptional service delivery.Salary: £90,000 - £95,000 + BonusKey ResponsibilitiesLead the Service Desk team and...
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Head of Service Delivery Excellence
16 hours ago
London, Greater London, United Kingdom Vector Resourcing Ltd. Full timeWe are currently seeking a Head of Service Delivery Excellence to join our team at Vector Resourcing Ltd. As a seasoned IT professional, you will play a critical role in managing IT operations and driving business growth.Your key responsibilities will include:Holding the MSP accountable for meeting contractual targets and Service Level Agreements.Developing...
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Head of Youth Service Delivery
4 weeks ago
London, Greater London, United Kingdom Mental Health Innovations Full timeRole ProfileWe are seeking a highly skilled and experienced professional to join our team as Head of Youth Service Delivery. The successful candidate will be responsible for leading the delivery of our youth services, working closely with our income and marketing teams.Key ResponsibilitiesService Delivery:Lead on the launch of our new peer chat service.Lead...
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Project Delivery Manager
2 days ago
London, Greater London, United Kingdom Head Resourcing Full timeHead Resourcing is seeking an experienced Project Delivery Manager to join their team in Edinburgh. With a salary of £65,000 - £80,000 per annum, this role will provide you with the opportunity to lead multiple projects and initiatives, driving business objectives and outcomes.Job DescriptionThis is an exciting opportunity for a seasoned Project Manager to...