Luxury Central Support Specialist

2 months ago

Birmingham, Birmingham, United Kingdom Castle Fine Art Full time

About the Role

We are seeking a highly skilled and experienced Luxury Central Support Specialist to join our Gallery Services team at Castle Fine Art. As a key member of our team, you will be responsible for providing exceptional support to our Regional Area Directors and galleries across the UK.

Key Responsibilities

  • Act as the primary point of contact for Regional Area Directors and galleries, providing timely and effective support to ensure seamless operations.
  • Work closely with Regional Area Directors to deliver company guidelines on gallery curation and display, as well as supporting sales through central location.
  • Proactively identify and pursue sales opportunities, both individually and in collaboration with Regional Area Directors.
  • Make informed decisions regarding art ordering and placement within galleries, ensuring alignment with company objectives.
  • Provide sales enquiry support across the UK, leveraging your expertise to drive sales growth.
  • Collaborate with the Head of Gallery Services to provide regular sales summaries and forward planning, ensuring alignment with company goals.
  • Support artist launches and national events, contributing to the success of these initiatives.
  • Identify and implement process improvements, enhancing the efficiency and effectiveness of our operations.
  • Liaise with other departments to address solutions and gallery needs, fostering a collaborative environment.

Requirements

  • Experience in an administrative role, preferably in a related field.
  • Ability to problem-solve, think creatively, and demonstrate initiative.
  • Strong communication and interpersonal skills, with a focus on building effective relationships.
  • Results-driven, with a high level of accuracy and attention to detail.
  • Client-focused, with a commitment to delivering exceptional service.
  • Strong organizational skills, with the ability to prioritize effectively and manage workload.
  • Awareness of and ability to respond to urgent requests, maintaining accuracy and attention to detail.
  • Effective time management, with the ability to organize workload for optimal results.
  • Experience with Microsoft packages, particularly Excel, Word, and Outlook.
  • Ability to build and maintain strong working relationships, with a focus on collaboration and teamwork.
  • Capacity to listen, reflect, and contribute to discussions on solutions and opportunities.
  • Ability to utilize natural resilience to achieve work priorities.

Our Offer

  • Competitive starting salary and opportunities for career growth in a fast-paced and expanding business.
  • Bonus scheme and pension scheme contribution.
  • Fantastic staff discount.
  • 28 days initial holiday allowance, plus 1 additional day for each year of service (up to a maximum of 33 days per annum).
  • A welcoming and friendly work environment.

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