Continuous Improvement Specialist

6 days ago

London, Greater London, United Kingdom Investigo Full time

Investigo is seeking a highly skilled Continuous Improvement Specialist to join their team on a permanent basis. The successful candidate will work collaboratively with the Performance Analyst to identify areas of underperformance and provide support to services in developing KPIs, identifying drivers of poor performance, and implementing strategies and measures to monitor improvement.

Key Responsibilities

  • Assist the Professional Head of Performance Improvement in creating a strategy for embedding a culture of continuous improvement across the organisation.
  • Act as a business consultant for key corporate projects, offering guidance and training on continuous improvement strategies, understanding data, and using it to make decisions.

Training and Development

  • Establish a training strategy to ensure all staff have access to a range of tools and training sessions in order to carry out successful improvement projects in their areas.
  • Develop templates, tools, videos, and training packs which will assist services in clearly understanding and creating their key outcomes, drivers, measures, and change ideas.

Requirements

  • Proven experience of working within a performance or continuous improvement environment in a large organisation, together with a good understanding of the components of an effective performance management framework and their links, application, and benefits.
  • Experience developing new training resources using a range of tools and delivery methods suitable for all levels of improvement literacy.
  • Excellent writing skills and experience of drafting complex reports for challenging audiences.
  • Good self-management skills with a demonstrable ability to contribute successfully to the improvement of the Performance and Planning team's effectiveness, efficiency, and quality of services.
  • Effective communication skills at all levels, including verbal discussion, report writing, and adapting the approach to meet the needs of a range of different people and groups.

The estimated salary for this role is £55,000 - £65,000 per annum, depending on experience.

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