Claims Handling Team Lead

4 days ago


Perth, Perth and Kinross, United Kingdom Aviva Full time

Role Overview

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We are seeking a skilled Claims Handling Team Lead to join our leadership team in Perth. This role involves leading one of our 5 teams across commercial property claims and managing frontline claims handlers.

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Key Responsibilities:

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  • Manage and motivate a team of claims handlers to meet service level agreements.">
  • Plan and manage resources to achieve performance targets.">
  • Analyse data to identify trends and improve team performance.">
  • Celebrate successes and share best practices with other leaders.">
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Requirements:

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To be successful in this role, you will need excellent communication and motivational skills, as well as the ability to build great relationships with brokers. You should also have experience in technical escalations and problem-solving.

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What We Offer:

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We offer a competitive salary of £32,000, plus bonus opportunities and a generous pension scheme. You will also have access to a range of benefits, including 29 days holiday, flexible working options, and a discount on Aviva products.

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About Us

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Aviva is an inclusive employer that welcomes applications from all backgrounds and experiences. We consider all forms of flexible working and offer a supportive and collaborative work environment.

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Contact Information:

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Please note that we do not require any additional contact information at this stage. Our recruitment team will be in touch with shortlisted candidates to arrange an interview.



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