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Customer Service Representative
2 months ago
About the Role:
We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Structural Repairs Limited. As a key member of our customer service and operations team, you will be responsible for providing exceptional customer service, handling customer inquiries, and supporting our team to deliver high-quality service to our clients.
Key Responsibilities:
- Provide excellent customer service through phone, email, and in-person interactions.
- Respond to customer inquiries and resolve issues in a timely and professional manner.
- Update our CRM database and maintain accurate records of customer interactions.
- Collaborate with colleagues to ensure seamless communication and support.
- Contribute to team discussions and department meetings to drive continuous improvement.
Requirements:
- Excellent communication and interpersonal skills.
- At least one year's experience in customer service or a related field.
- Ability to work accurately and efficiently in a fast-paced environment.
- Strong administration and organizational skills.
- Fluent in English language.
What We Offer:
- A competitive salary of up to £26,000.
- A dynamic and engaging work environment.
- Opportunities for growth and development within the company.
- A pension scheme and on-site parking.
Why Structural Repairs Limited?
We are a business that genuinely recognizes our staff and their achievements. We offer a competitive salary, a dynamic work environment, and opportunities for growth and development. If you are a customer-focused individual with excellent communication skills, we encourage you to apply for this exciting opportunity.
