Service Advisor

1 week ago

Edgware, Greater London, United Kingdom Pybus Recruitment Full time

Job Title: Service Advisor

Location: Edgware, NW London

Job Purpose: To drive the standard in customer care and deliver a courteous and efficient reception ensuring a high standard of customer satisfaction.

Key Responsibilities:

  • Drive the standard in customer care with the diverse customer base
  • Manage the relationship between customer and dealership
  • Manage the service process effectively
  • Go beyond process in delivering exceptional customer service
  • Deliver effective value-added sales solutions to customers to ethically promote the wide range of our clients products and services

Essential Skills & Experience:

  • Administrative experience
  • Able to handle sensitive and confidential information
  • Excellent communication and customer service skills with experience handling complaints
  • Evidence of customer facing administrative experience
  • Experience in a selling/customer service environment
  • Full driving license held for a minimum of 6 months with fewer than 9 penalty points
  • Evidence of 'Right to work in the UK'

What We Offer:

  • Industry leading package
  • 33 days annual leave (including bank holidays) in addition to an annual leave purchase & sale scheme
  • Bonus payments based upon your performance
  • Pension Scheme & Life Assurance
  • Ford Privilege vehicle purchase scheme
  • Discount on Service, Bodyshop and Parts
  • 1 day each year to volunteer for a charity of your choice
  • Cycle to work purchase scheme
  • Access to Perks at Work discount website

About Our Client: Our client is an industry leading and award-winning employer who are actively looking to recruit a Service Advisor for their dealership in Edgware.

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