Service Advisor
18 hours ago
We're looking for a skilled Service Advisor to join our team at Trust Ford. As a Service Advisor, you'll play a crucial role in delivering exceptional customer service and ensuring our customers receive the best possible experience.
Key Responsibilities- Provide outstanding customer service and support to our customers
- Work closely with our sales and service teams to ensure seamless customer experiences
- Handle sensitive and confidential information with discretion and professionalism
- Develop and maintain strong relationships with our customers and colleagues
As a Service Advisor at Trust Ford, you'll enjoy a competitive salary, comprehensive training and development programme, and a range of benefits including:
- 33 days' annual leave (including bank holidays)
- Bonus payments based on performance
- Pension Scheme & Life Assurance
- Ford Privilege vehicle purchase scheme
- Discount on Service, Bodyshop and Parts
- 1 day each year to volunteer for a charity of your choice
- Cycle to work purchase scheme
- Access to Perks at Work discount website
To be successful in this role, you'll need:
- Excellent communication and interpersonal skills
- Experience in a selling/customer service environment
- Ability to work to deadlines and handle sensitive information
- Drive, commitment, and enthusiasm to deliver exceptional customer service
At Trust Ford, we're committed to investing in our people and our business. We offer a supportive and collaborative work environment, with opportunities for career development and growth. If you're passionate about delivering exceptional customer service and want to join a dynamic team, we'd love to hear from you.
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