Service Advisor

18 hours ago


Edgware, Greater London, United Kingdom Trust Ford Full time
About the Role

We're looking for a skilled Service Advisor to join our team at Trust Ford. As a Service Advisor, you'll play a crucial role in delivering exceptional customer service and ensuring our customers receive the best possible experience.

Key Responsibilities
  • Provide outstanding customer service and support to our customers
  • Work closely with our sales and service teams to ensure seamless customer experiences
  • Handle sensitive and confidential information with discretion and professionalism
  • Develop and maintain strong relationships with our customers and colleagues
What We Offer

As a Service Advisor at Trust Ford, you'll enjoy a competitive salary, comprehensive training and development programme, and a range of benefits including:

  • 33 days' annual leave (including bank holidays)
  • Bonus payments based on performance
  • Pension Scheme & Life Assurance
  • Ford Privilege vehicle purchase scheme
  • Discount on Service, Bodyshop and Parts
  • 1 day each year to volunteer for a charity of your choice
  • Cycle to work purchase scheme
  • Access to Perks at Work discount website
Requirements

To be successful in this role, you'll need:

  • Excellent communication and interpersonal skills
  • Experience in a selling/customer service environment
  • Ability to work to deadlines and handle sensitive information
  • Drive, commitment, and enthusiasm to deliver exceptional customer service
Why Join Us?

At Trust Ford, we're committed to investing in our people and our business. We offer a supportive and collaborative work environment, with opportunities for career development and growth. If you're passionate about delivering exceptional customer service and want to join a dynamic team, we'd love to hear from you.


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