Commercial Manager

4 weeks ago


Liverpool, Liverpool, United Kingdom Crown Commercial Service Full time

Job Overview

Crown Commercial Service is seeking a highly skilled Commercial Manager to join our team. As a key member of our Commercial Directorate, you will play a critical role in managing commercial agreements and driving value for money across the public sector.

Key Responsibilities

  • Direct the end-to-end category management of our existing and/or future commercial agreements
  • Lead on supplier and customer relationship management, including the collection of supplier and customer management information, financial reporting, and updating and assessing multiple data sources to identify trends and spending behaviors
  • Work in collaboration with suppliers to identify and drive customer-focused initiatives, networks, and forums that will drive better buying behaviors and value across the public sector
  • Proactively counsel on customer relationship management activities that build strong relationships with key customers, including the management of customer partnerships where applicable, to comprehend their business needs and intent to define how and where the CCS portfolio may support their business
  • Effectively lead the risk and issue management processes for your agreement, ensuring mitigation and escalation are implemented as appropriately
  • Act as a source of knowledge and advice for our customers in the relevant category, influencing their buying behaviors and aiding and adding value to their call-off activities and commercial strategies where required
  • Assist the Commercial Lead in updating and developing the category strategy and heading on the presentation of this to key stakeholders as necessary
  • Lead marketing and communication activities for your commercial agreement
  • Help with the development of other team members, ensuring resilience in the team either directly or through a matrix managed style approach
  • Identify and provide recommendations for improvement of processes and implementing solutions to the benefit of CCS and the customer
  • Maintain and evaluate data from a variety of digital systems, for which full training will be provided, to identify opportunities and initiatives that could deliver value
  • Communicate effectively to a variety of stakeholders of differing levels of seniority, using a variety of styles and methods that match the audience
  • Work across the category in a collaborative manner and on occasions direct and/or represent the commercial team on agreed corporate initiatives
  • Some travel will be required to customer and supplier premises and other CCS offices across the United Kingdom

Requirements

  • Experience of category/commercial agreement management, with a track record of directing performance, developing and maintaining robust category strategies/plans, and delivering excellent customer satisfaction/value for money
  • Demonstrate strong commercial acumen with the ability to assess data and make informed commercial decisions in an often complex commercial environment
  • Proven experience leading on supplier and customer relationship management
  • Demonstrable experience of working proactively and collaboratively to motivate, influence, and persuade internal and external stakeholders of varying seniority, offering advice, encouragement, and driving value for money while developing customer commercial capabilities
  • Possess the knowledge to problem solve and look for opportunities to find new ways of overcoming difficulties, leading on efficiencies that ensure the category/organisation operates with maximum effectiveness

Benefits

  • Competitive salary
  • Generous pension scheme
  • A discretionary non-contractual performance-related bonus
  • Working remotely in addition to working in advertised office location
  • Flexi-time scheme (available for B1-B6)
  • Minimum 25 days annual leave to a maximum service-related 30 days excluding bank holidays


  • Liverpool, Liverpool, United Kingdom https:www.energyjobline.comsitemap Full time

    Job Title: Commercial Claims ManagerWe are seeking a highly experienced Commercial Claims Manager to join our team in Liverpool. As a key member of our management team, you will be responsible for leading and motivating a large team, developing and implementing commercial claims strategies, and ensuring excellent customer service.Key Responsibilities:Lead...


  • Liverpool, Liverpool, United Kingdom https:jobs-redefined.cositemap Full time

    At AECOM, we're delivering a better world through our expertise in infrastructure consulting. Our teams partner with clients to solve complex challenges and build legacies for future generations.We're seeking an experienced Commercial Manager to support our growth plans, working with key infrastructure clients in the rail sector. The successful candidate...


  • Liverpool, Liverpool, United Kingdom Liverpool Commercial Cleaners Full time

    Job OverviewWe are seeking a skilled Cleaning Supervisor to lead our cleaning teams and ensure high-quality results for our clients across Merseyside. As a key member of our team, you will be responsible for overseeing cleaning staff, conducting quality checks, and providing training and development opportunities.Key Responsibilities:Supervise cleaning staff...


  • Liverpool, Liverpool, United Kingdom Crown Commercial Service Full time

    Job SummaryCrown Commercial Service is seeking a highly skilled and experienced Customer Service Senior Advisor to join our team. As a key member of our Customer Service Centre, you will be responsible for delivering low complexity procurement activities on behalf of our customers, while also developing and managing a team of customer service advisers.The...


  • Liverpool, Liverpool, United Kingdom Place North West Full time

    Commercial Property Portfolio Manager We are seeking a highly skilled and experienced Commercial Property Portfolio Manager to join our team at Place North West. As a key member of our property management team, you will be responsible for the day-to-day management of our commercial property portfolio, focusing on maximizing rental flows and property...


  • Liverpool, Liverpool, United Kingdom https:www.energyjobline.comsitemap Full time

    Commercial Claims ManagerWe are seeking a highly experienced Commercial Claims Manager to join our team in Liverpool. As a key member of the management team, you will be responsible for leading and motivating a large team, developing and implementing a customer service strategy, and ensuring the delivery of excellent customer service and claims strategy.Key...


  • Liverpool, Liverpool, United Kingdom YODEL Full time

    Role OverviewYodel is seeking a skilled Commercial Account Manager to join our fast-paced Commercial team. As a key member of our team, you will be responsible for developing and maintaining long-term client relationships, delivering set monthly targets for volume, revenue, and profitability, and ensuring client retention from a defined portfolio of Yodel...


  • Liverpool, Liverpool, United Kingdom Crown Commercial Service Full time

    About the RoleCrown Commercial Service (CCS) is seeking a Business Change Partner to facilitate and manage the people side of change for strategic projects. As a key member of our HR team, you will work closely with project leaders to integrate change management into broader project plans, ensuring effective stakeholder mapping and engagement at all...


  • Liverpool, Liverpool, United Kingdom Place North West Full time

    A well-established property firm in the North West is seeking a highly skilled MRICS Commercial Property Portfolio Manager to oversee the management of their commercial assets. The successful candidate will be responsible for maximizing rental flows and property values, as well as providing day-to-day management of office and industrial space.Key...


  • Liverpool, Liverpool, United Kingdom Securitas Security Services Full time

    About the RoleAs a Commercial Account Manager at Securitas Security Services, you will be responsible for driving profitable growth by developing new business and enhancing the existing portfolio. You will collaborate with the Commercial team and the Branch team to deliver innovative security solutions.Key Responsibilities:Client Relationship Management:...


  • Liverpool, Liverpool, United Kingdom Securitas Security Services Full time

    About the RoleAs a Commercial Account Manager at Securitas Security Services, you will play a pivotal role in driving profitable growth by developing new business and enhancing the existing portfolio. You will collaborate with the Commercial team and the Branch team to deliver innovative security solutions.Key Responsibilities:Client Relationship Management:...


  • Liverpool, Liverpool, United Kingdom The Very Group Full time

    About usThe Very Group is a leading e-commerce company that helps families get more out of life. We understand that our customers work hard for their families and have a lot to balance in their busy lives. That's why we combine amazing brands and products with flexible payment options on Very.co.uk to make it easier for them to say yes to the things they...


  • Liverpool, Liverpool, United Kingdom YODEL Full time

    Role OverviewYodel is seeking a skilled Commercial Account Manager to join our fast-paced Commercial team. As a key member of our team, you will be responsible for developing and maintaining long-term client relationships, driving sales growth, and ensuring exceptional customer satisfaction.Key ResponsibilitiesDevelop and implement a robust contact strategy...


  • Liverpool, Liverpool, United Kingdom https:www.energyjobline.comsitemap Full time

    Job Title: Senior Quantity Surveyor/Commercial ManagerWe are seeking an experienced Senior Quantity Surveyor/Commercial Manager to join our team in the New Build Residential sector. The ideal candidate must have a strong understanding of construction and be suitably qualified.Main ResponsibilitiesEstimating and take offs, including preparing enquiries and...


  • Liverpool, Liverpool, United Kingdom IDEX Consulting Ltd Full time

    Job SummaryWe are seeking a highly skilled Commercial Insurance Portfolio Manager to oversee a diverse portfolio of commercial insurance clients. The ideal candidate will have a passion for client relationships and team leadership in the commercial insurance sector.Key Responsibilities* Build and maintain strong relationships with commercial insurance...

  • Commercial Director

    4 weeks ago


    Liverpool, Liverpool, United Kingdom Agility Resoucing Full time

    Agility Resourcing is seeking a Commercial Director to lead the commercial management of the business.The ideal candidate will have a proven track record in commercial management, with experience in dealing with multiple projects and customers, as well as experience in costing and analysing data.The Commercial Director will be responsible for implementing...


  • Liverpool, Liverpool, United Kingdom Crown Commercial Service (CCS) Full time

    Job SummaryWe are seeking an experienced Assurance Manager to provide independent assessment and confirmation that a project or programme is on track, appropriately managed, and its activities and business rationale aligned to the organisation's objectives. This includes ensuring reviews are scheduled and delivered to enable scrutiny of the project to meet...


  • Liverpool, Liverpool, United Kingdom Securitas Security Services Full time

    About the RoleWe are seeking a highly skilled Commercial Account Manager to join our team at Securitas Security Services. As a key member of our commercial team, you will be responsible for driving profitable growth by developing new business and enhancing our existing portfolio.Key Responsibilities:Build and maintain strong client relationships by...


  • Liverpool, Liverpool, United Kingdom https:jobs-redefined.cositemap Full time

    About the RoleAs a Commercial Revenue Growth Manager at Princes, you will be responsible for managing a group of Channel specific customers and delivering the Princes RGM and trading commercial (branded) strategy. Your focus will be on achieving revenue, profit, and market share objectives, working closely with the full CS&P function to translate brand...


  • Liverpool, Liverpool, United Kingdom Crown Commercial Service Full time

    About UsCrown Commercial Service is a leading provider of procurement services, helping public sector organisations to achieve better value for money. We are committed to delivering high-quality customer service and making a positive impact on the communities we serve.Job SummaryWe are seeking an experienced Customer Service Senior Advisor to join our team....