Enterprise Account Manager

6 days ago

London, Greater London, United Kingdom Kriya Full time

**About Kriya**

Kriya is a pioneering fintech platform that streamlines business transactions by providing seamless access to payments, credit, and working capital through strategic integrations and instant credit decisions.

Since its inception in 2011, Kriya has helped businesses collect over £27 billion in B2B payments and advanced over £3.5 billion worth of credit through working capital and business loans. The company boasts an extensive network of key distribution partners, including Barclays Bank UK PLC, and is backed by a prestigious array of equity investors, such as Northzone, Barclays Bank UK PLC, and Mouro Capital (owned by Santander Bank).

The Role: Enterprise Account Manager - Fintech Partnership Specialist
  • Quarterly Business Reviews: Plan and lead quarterly meetings with our enterprise merchant partners, presenting performance metrics, identifying opportunities for growth, and discussing strategic plans to deepen collaboration.
  • Performance Monitoring: Analyze and track the performance of merchant accounts, identifying trends, risks, and opportunities. Ensure that targets and key performance indicators (KPIs) are met, taking proactive measures to address any issues.
  • Account Renewal Management: Oversee the renewal process for key accounts, negotiating terms and ensuring continued satisfaction. Cultivate strong, long-term relationships with key merchant stakeholders, understanding their business needs and providing tailored solutions.
  • Strategic Account Planning: Develop and execute strategic account plans to drive revenue and ensure a high level of partner engagement.

**Key Requirements:**

  • A proven track record in account management, client success, or a similar role, preferably within financial services, fintech, or B2B payments.
  • Strong interpersonal and communication skills, with a knack for building and maintaining relationships with senior stakeholders.
  • Excellent analytical skills, with the ability to interpret data and use insights to drive performance improvements.
  • Ability to manage multiple accounts simultaneously, prioritizing work and meeting tight deadlines.
  • Proficiency in using CRM tools (e.g., Hubspot) and familiarity with data analysis platforms.

**What We Offer:

  • An estimated salary range of £50,000 - £70,000 per annum, depending on experience.
  • 60 days work from abroad allowance.
  • A great office in the heart of Shoreditch, complete with roof terrace, ping pong, and beer fridge, to facilitate collaboration and in-person innovation time.
  • Private health coverage and discounted gym memberships.
  • Amazon Kindle and book purchase allowance.
  • Enhanced maternity/paternity leave.
  • 25 days of annual leave per year, plus your birthday off.
  • Lunches provided on in-office days and monthly breakfast treats.

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