Customer Experience Specialist
4 days ago
About the Role
We are seeking high-spirited and fun-loving multi-taskers who love learning new things and working with a like-minded group of people. As a Customer Experience Specialist, you will work across different teams on resort to support our guests and provide them with a fantastic experience during their stay with Butlin's.About You We're looking for individuals who are passionate about making a difference to our guests. Previous experience is not necessary as we will give you all the training you need. Our ideal candidate is someone who loves doing just that – getting stuck in Instead of working in one department, you will work across different teams on resort to support our guests and provide them with a fantastic experience during their stay with Butlin's.
Key Responsibilities Working on Monday and Fridays cleaning our accommodation, as well as working in our bars and late night venues on our Big Weekender breaks. In addition to these core responsibilities, you will work in one other area for any remaining hours. Your role will be diverse and no two days will be the same. Whether you're working in our bars or cleaning our accommodation, your main focus will always be on providing our guests with an exceptional experience.
Benefits No experience? No problem. We will provide you with all the support and training you need to ensure you develop the skills to work confidently in all areas relevant to your role. Our flexible and dynamic environment means you will have the opportunity to learn and grow with us. This role provides the perfect opportunity to get some hands-on experience in some of our most guest-facing areas. Plus, you'll have the chance to work with lots of different team members and guests every day, making sure everyone has an amazing time at Butlin's. And, as a valued member of our team, you'll receive a competitive salary of £18,500 - £20,000 per annum (dependent on location) and enjoy a range of benefits including a 20% discount on food and drink at our restaurants and bars.
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