Travel Money Specialist

2 weeks ago

Gloucester, Gloucestershire, United Kingdom Travelex Full time
Travel Money Advisor Role

Are you passionate about helping customers achieve their travel goals? Do you have a keen eye for detail and excellent communication skills? We're looking for a Travel Money Advisor to join our team at Travelex, where you'll play a vital role in providing exceptional customer service and helping customers navigate the world of foreign exchange.

Key Responsibilities:
  • Nurture relationships with customers to understand their travel needs and provide tailored solutions
  • Establish yourself as a trusted advisor, providing expert guidance on Travelex products and services
  • Process foreign exchange transactions accurately and efficiently, ensuring seamless customer experiences
  • Deliver on key performance goals, driving business growth and customer satisfaction
  • Implement best practices in compliance and regulatory standards, upholding Travelex's reputation for excellence
Requirements:
  • Numerical proficiency, with a strong grasp of numbers and attention to detail
  • IT proficiency, with experience using computer systems and in-house till systems
  • Excellent communication and interpersonal skills, with a passion for building relationships and delivering exceptional customer service
  • Desire to succeed, with a drive to make a positive impact and exceed customer expectations
What We Offer:
  • A competitive salary and monthly bonus incentive
  • A wide range of employee benefits, including insurance, wellness programs, and discounts
  • Flexible working hours and shift patterns, with opportunities for overtime
  • 25 days' holiday (pro-rata) and the option to sell additional days
  • A pension scheme with a great provider, Scottish Widows

We're an equal opportunities employer, committed to diversity and inclusion. If you're passionate about delivering exceptional customer service and have a keen eye for detail, we'd love to hear from you.

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