Travel Professional
3 days ago
Travel Specialist Role Overview
C&M Travel Recruitment is seeking an experienced Travel Specialist to join our team in a home-based role. As a Travel Specialist, you will be responsible for supporting travel agents and direct customers with booking holidays predominantly to Latin America.
Key Responsibilities:
- Dealing with incoming enquiries from travel agents and direct clients, taking full responsibility from initial contact, through to pre-departure and post-sales stages, with support from operations team where appropriate.
- Building travel itineraries around flights, accommodation, tours, and ground arrangements.
- Preparing appealing and accurate quotations.
- Providing excellent service while building relationships with agents and customers.
- Supporting operations team with ad hoc administrative duties.
- Attending travel events on an ad hoc basis.
Requirements:
- Experience of working as a Travel Consultant for a travel agent or tour operator.
- Proven travel sales success.
- Strong worldwide destination knowledge, with some knowledge of Latin America being beneficial but not essential.
- Exceptional customer service skills and the ability to build strong professional relationships with agents.
- Friendly, personable nature with a genuine desire to help.
- Excellent accuracy and attention to detail.
- Excellent standard of spoken and written English.
- Proficient in Microsoft Office software (Word, Excel, Outlook).
Benefits:
- Salary is £26-30k plus incentives following a successful 6-month probation.
- Hours of work are Monday to Friday 9 to 5.30.
- This is a home-based role, but you must be able to attend team meetings in Gloucestershire approximately 8 times per year.
- 20 days holiday plus bank holidays.
- 1 x fam trip per year following probation period.
- Discounted holidays.
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