Travel Professional

3 days ago


Gloucester, Gloucestershire, United Kingdom C&M Travel Recruitment Full time

Travel Specialist Role Overview

C&M Travel Recruitment is seeking an experienced Travel Specialist to join our team in a home-based role. As a Travel Specialist, you will be responsible for supporting travel agents and direct customers with booking holidays predominantly to Latin America.

Key Responsibilities:

  • Dealing with incoming enquiries from travel agents and direct clients, taking full responsibility from initial contact, through to pre-departure and post-sales stages, with support from operations team where appropriate.
  • Building travel itineraries around flights, accommodation, tours, and ground arrangements.
  • Preparing appealing and accurate quotations.
  • Providing excellent service while building relationships with agents and customers.
  • Supporting operations team with ad hoc administrative duties.
  • Attending travel events on an ad hoc basis.

Requirements:

  • Experience of working as a Travel Consultant for a travel agent or tour operator.
  • Proven travel sales success.
  • Strong worldwide destination knowledge, with some knowledge of Latin America being beneficial but not essential.
  • Exceptional customer service skills and the ability to build strong professional relationships with agents.
  • Friendly, personable nature with a genuine desire to help.
  • Excellent accuracy and attention to detail.
  • Excellent standard of spoken and written English.
  • Proficient in Microsoft Office software (Word, Excel, Outlook).

Benefits:

  • Salary is £26-30k plus incentives following a successful 6-month probation.
  • Hours of work are Monday to Friday 9 to 5.30.
  • This is a home-based role, but you must be able to attend team meetings in Gloucestershire approximately 8 times per year.
  • 20 days holiday plus bank holidays.
  • 1 x fam trip per year following probation period.
  • Discounted holidays.

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