Road Network Operations Coordinator

3 days ago


Wokingham, Wokingham, United Kingdom Volkerrail Group Full time
VolkerHighways Job Summary

We are seeking an experienced Customer Support Specialist to join our team at VolkerHighways. As a key member of our operations team, you will play a vital role in delivering exceptional customer service and supporting the smooth operation of our highway services.

You will be responsible for managing customer inquiries, investigating service requests, and working closely with our Call Centre Operators and Highway Inspectors to resolve issues. A strong understanding of highways term contracts and experience in customer management would be advantageous.

Key Responsibilities
  • Respond to customer inquiries and resolve any issues
  • Work closely with our team to ensure excellent customer service
  • Manage own workload and prioritize tasks to meet deadlines

We offer a competitive salary of £32,000 per annum, plus a comprehensive benefits package including private medical care, pension, life assurance, and cycle to work scheme. If you are a motivated and customer-focused individual who is passionate about delivering high-quality service, we encourage you to apply for this exciting opportunity.



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