Cash Desk Operations Manager

3 weeks ago


Bristol, Bristol, United Kingdom Grosvenor Casinos Full time
Cash Desk Operations Manager

Grosvenor Casinos is seeking an experienced Cash Desk Operations Manager to lead its cash desk operations. As a key member of the casino supervisory team, you will be responsible for ensuring the security and operational efficiency of the cash desk, protecting company assets, and developing and mentoring a team of cashiers.



Key Responsibilities

  • Acknowledge, welcome, and assist customers in all areas
  • Live our values of Service, Teamwork, Ambition, Responsibility, and Solutions
  • Collaborate and work as part of the larger casino supervisory team
  • Compliance with the Gambling Act, licensing objectives, codes of practice, AML, and Safer Gambling regulations
  • Ensures that financial transaction thresholds are adhered to by all members in the team and where appropriate exceptions escalated to the Duty/Gaming manager
  • Is accountable for the protection of all company assets assigned to his/her charge
  • Follows security procedures and develops new processes in liaison with the gaming/casino managers to improve efficiency and keep assets secure
  • In liaison with the gaming managers, train and develop a pool of cash desk breakers
  • Conducts regular appraisals and reviews for team members
  • Reports to the Casino Manager (Hosting/Gaming)


What We Offer

13.24 per hour + tips + paid breaks + premium rate



  • Bristol, Bristol, United Kingdom The Rank Group Full time

    Job OverviewGrosvenor Casino is the leading Casino operator in the UK, offering an exceptional gaming and leisure experience. As a Senior Cash Operations Leader, you will play a crucial role in ensuring the smooth operation of our cash desk, fostering a culture of excellence and accountability among your team.


  • Bristol, Bristol, United Kingdom The Rank Group Full time

    Job Role SummaryGrosvenor Casino is seeking a skilled Cashier to manage the finances of the club, ensuring accurate transactions and compliance with gambling regulations.Key ResponsibilitiesAcknowledge and assist customers at the Cash DeskLive the company values of Service, Teamwork, Ambition, Responsibility, and SolutionsCollaborate with the cash desk and...


  • Bristol, Bristol, United Kingdom Rank Group Full time

    We are looking for a skilled cashier to join our team at Grosvenor Casino Bristol. As a key member of the cash desk team, you will be responsible for managing the financial operations of the club, ensuring accuracy and attention to detail in all transactions. This role requires strong numeracy skills and the ability to work independently with minimal...


  • Bristol, Bristol, United Kingdom Rank Group Full time

    We are the leading casino operator in the UK with an exciting and rewarding work environment that offers the best quality gaming and leisure experience in a safer gambling setting. Our casinos have various roles across all aspects of gaming and customer service, providing opportunities to develop existing skills and learn new ones.Grosvenor Casino is seeking...


  • Bristol, Bristol, United Kingdom The Rank Group Full time

    About Grosvenor Casino - BristolGrosvenor Casino is the leading casino operator in the UK, offering a premium gaming and leisure experience. Our venues are committed to safer gambling and provide an exciting environment for customers.We are seeking an experienced Cashier to lead our cash desk operations at Grosvenor Casino - Bristol. As a key member of the...


  • Bristol, Bristol, United Kingdom Rank Group Full time

    Grosvenor Casino in Bristol is seeking an experienced cashier to manage the financial operations of the club. The successful candidate will be responsible for accurately accounting for all transactions, ensuring compliance with gambling regulations, and maintaining a high level of customer service.Key responsibilities include:Acknowledge and assist customers...


  • Bristol, Bristol, United Kingdom Sanderson Full time

    IT Service Desk Supervisor at SandersonWe are looking for an IT Service Desk Supervisor to join our IT Operations team in Bristol. Reporting to the Head of IT Operations, this role is part of both the IT Operations and IT Service Delivery Teams. You will manage a small team of 4 to 5 analysts, providing first and second-line support during core hours and...


  • Bristol, Bristol, United Kingdom Osborne Clarke Full time

    Job Description:Osborne Clarke is seeking an IT Service Desk Manager to lead our Bristol office team on a fixed-term contract basis. This is a period of significant change as we implement Service Now.Key Responsibilities:The IT Service Desk Manager will be responsible for managing service desk staff and associated service providers. They will develop skills...

  • Senior Cashier Leader

    4 weeks ago


    Bristol, Bristol, United Kingdom The Rank Group Full time

    Job Title: Senior Cashier LeaderGrosvenor Casino is seeking an experienced Senior Cashier Leader to lead its cash desk operations. The successful candidate will be responsible for ensuring the security and operational efficiency of the cash desk, as well as being a coach and mentor to the rest of the team.Key Responsibilities:Acknowledge, welcome and assist...


  • Bristol, Bristol, United Kingdom Grosvenor Casinos Limited Full time

    Job DescriptionGrosvenor Casino - Bristol BS1 5TTGrosvenor Casino is looking for a cashier to be entrusted with the finances of the club, correctly accounting for all transactions whilst complying with all gambling regulations and protecting the reputation of the company by adhering to its policies. You will go through a detailed training program designed by...


  • Bristol, Bristol, United Kingdom Michael Page Full time

    {"Cash Flow and Treasury ManagementIn this role, you will play a key part in managing cash flow forecasting, ABL facility planning, and daily cash operations to ensure the company’s financial stability. You will develop and maintain a reliable 13-week cash flow forecast, integrate short-term transactional details with longer-term financial forecasts, and...


  • Bristol, Bristol, United Kingdom Tria Recruitment Full time

    Tria Recruitment presents:A unique opportunity to join a leading legal firm in Bristol as their new Service Desk Manager.About the Role:We are seeking an experienced Service Desk Manager to lead our small team of 1st-line level support analysts. As a key member of the IT department, you will be responsible for providing technical management and people...

  • Front Desk Associate

    4 weeks ago


    Bristol, Bristol, United Kingdom Doubletree by Hilton Bristol North Full time

    Job OverviewWe are seeking a highly skilled and customer-focused Receptionist to join our team at DoubleTree by Hilton Bristol North. As a Receptionist, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service, ensuring a smooth and efficient check-in and check-out process, and maintaining a...


  • Bristol, Bristol, United Kingdom Osborne Clarke Full time

    Osborne Clarke seeks an IT Service Desk Manager to lead the Bristol office team on a month fixed-term contract basis. This period will be characterized by significant change as we implement Service Now.As Service Desk Manager, you will be responsible for leading the IT Service Desk team, focusing on a customer-first approach, developing team skills in IT...


  • Bristol, Bristol, United Kingdom Tria Full time

    Job Title: IT Service Desk Team LeadJob Summary: We are seeking an experienced IT Service Desk Team Lead to join our team at Tria. As a key member of our IT department, you will be responsible for providing technical management and people management for a small team of 1st-line level support analysts.Key Responsibilities:Dealing with 1st- and 2nd-line...


  • Bristol, Bristol, United Kingdom Rank Group Full time

    This exciting opportunity has arisen for an experienced cashier to join the team at Grosvenor Casino Bristol. The successful candidate will play a vital role in managing the financial operations of the club, working closely with the cash desk manager and other team members. In return, we offer a competitive salary and benefits package, including a premium...

  • Canteen Support Staff

    4 weeks ago


    Bristol, Bristol, United Kingdom Staffline Operations Full time

    Job Role: Canteen AssistantJob Summary: We are seeking a Canteen Assistant to join our team at Staffline Operations in Bristol. As a Canteen Assistant, you will be responsible for serving customers and taking cash and card payments.Key Responsibilities:Serving customers in a fast-paced environmentTaking cash and card paymentsWorking in a team to maintain a...


  • Bristol, Bristol, United Kingdom Osborne Clarke Full time

    Job DescriptionOsborne Clarke is seeking an experienced IT Service Desk Manager to lead the team in providing exceptional customer support and service delivery.Key Responsibilities:Lead a team of support analysts in delivering high-quality customer support services.Manage service desk staff and associated service providers to ensure they are adequately...


  • Bristol, Bristol, United Kingdom VIQU Limited Full time

    Job Title: Service Desk Support SpecialistJob Type: 3-month ContractLocation: BristolAbout the Job:Versatile Service Desk Support Specialist wanted for a 3-month contract role in Bristol. You will provide IT support for service desk issues handled by telephone or email, focusing on ITIL, Service Now, and iManage.Key Responsibilities:Triage and resolve...


  • Bristol, Bristol, United Kingdom fish4.co - Jobboard Full time

    Job Title: Depot Manager, Crane OperationsLocation: Avonmouth, BristolJob Type: Permanent, Full TimeKing Lifting provides safe, expert crane hire, bespoke contract lifting and plant machinery movement, plus transport and storage, for the public and private sectors. We work throughout the UK and Europe and are head-quartered in Bristol where we also run a...