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Digital Customer Experience Manager

2 months ago

London, Greater London, United Kingdom Blu Digital Full time
Job Overview

We are seeking a skilled CRM Manager to join our Blu Digital team. As a key member of our ecommerce and digital team, you will be responsible for driving acquisition and retention strategies, leveraging data to inform decision-making, and developing personalized email marketing campaigns.

Key Responsibilities:

* Develop and execute CRM strategies to drive business growth
* Analyze data to inform marketing decisions and optimize campaign performance
* Collaborate with the Head of Ecommerce to align CRM efforts with business objectives
* Utilize Klaviyo (or similar platforms) to create and implement email marketing campaigns
* Focus on loyalty and subscription strategies to drive customer retention

Requirements:

* Strong CRM experience, with a proven track record of success
* Excellent analytical and problem-solving skills
* Ability to work collaboratively with cross-functional teams
* Strong communication and project management skills

If you are a motivated and results-driven CRM professional looking to join a dynamic team, please submit your application.