In-Store Experience Coordinator

1 day ago


Edinburgh, Edinburgh, United Kingdom ENGINEERINGUK Full time

We're excited to announce a new opportunity for a talented In-Store Experience Coordinator to join our team at AllSaints in Edinburgh

This role offers a competitive salary of £38,000 - £48,000 per annum, based on experience.

About the Job

  • As an In-Store Experience Coordinator, you will play a key role in creating an exceptional customer experience, working closely with the store manager and team to ensure seamless execution of store activities.
  • You will be responsible for driving sales growth through effective visual merchandising, store layout, and display planning.
  • You'll have the opportunity to develop your skills in people management, learning new systems and processes in a digital environment.
  • You will oversee and provide leadership and support to stylist team members with first line customer queries, emails, chats, and calls across multiple topics relating to product and customer orders via our online customer service system.

What We're Looking For

  • 2+ years of experience in a retail or customer-facing role.
  • Demonstrated ability to create engaging visual displays and maintain high-quality store appearance.
  • Strong analytical and problem-solving skills, with the ability to interpret sales data and implement action plans.
  • Professional demeanor, with excellent communication and interpersonal skills.

Benefits

  • Award-winning employee discount program for you and your family.
  • Opportunities for career progression within the company.
  • Comprehensive training and development programs to enhance your skills and knowledge.


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