Retail Store Operations Coordinator

6 days ago


Edinburgh, Edinburgh, United Kingdom Furniture Village Full time

About the Role:


We are seeking a highly motivated and organized Retail Store Operations Coordinator to support our Store Administrator in delivering exceptional customer service and ensuring the smooth day-to-day operation of our store.


As a key member of our customer service team, you will be the first point of contact for customers, providing a warm and welcoming experience that sets us apart from the competition.


Key responsibilities include:



  • Providing excellent customer service and responding to customer queries in a professional and courteous manner
  • Supporting the Store Administrator in maintaining the store's appearance and ensuring a safe and secure environment for customers and staff
  • Liaising with suppliers and internal teams to resolve any issues or concerns
  • Contributing to the achievement of sales targets and improving customer satisfaction

In return, we offer a competitive salary, generous staff discounts, and opportunities for career development and growth.


If you are a team player with excellent communication skills, a passion for delivering exceptional customer service, and a keen eye for detail, we would love to hear from you.


Furniture Village is an equal opportunities employer and welcomes applications from all qualified candidates.



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