Client Services Professional

1 day ago


Bromsgrove, Worcestershire, United Kingdom Equals One Ltd Full time £22,000 - £26,000
Job Description:

We are seeking a highly skilled Client Services Manager to join our team at Equals One Ltd. This role will play a crucial part in supporting clients and managing routine aspects of client accounts.

About the Role:

The successful candidate will report to the Client Services Team Leaders and be responsible for proactively supporting clients, working with the Helpdesk to provide guidance and advice on our bespoke web-based property risk management system, Meridian.

Main Responsibilities:
  • Build strong relationships with clients and ensure they receive a supportive voice.
  • Receive and process new job requests for visits and other services on Meridian, chasing purchase orders where necessary.
  • Provide quotations to clients using a standard fee matrix.
  • Update service fees on an annual basis as agreed with Account Directors.
About the Company:

We are a leading provider of health and safety compliance solutions, revolutionizing the industry with our innovative approach. Our mission is to foster compliance, resilience, and success, making us the go-to partner for businesses navigating regulatory landscapes.

Benefits:
  • Competitive salary range: £22,000 - £26,000 per annum.
  • 25 days annual leave plus bank holidays.
  • Contributory pension scheme.
  • Voluntary private medical insurance.


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