Student Experience Team Leader

1 week ago


Leeds, Leeds, United Kingdom Unite Students Full time

Student Experience Team Leader - Customer Service Expert

At Unite Students, we're looking for a talented individual to join our team as a Student Experience Team Leader - Customer Service Expert. In this role, you'll be responsible for delivering exceptional customer service and care to our students, ensuring they have a world-class experience while living with us.

Key Responsibilities:

  • Support the day-to-day activities of the team, including delegating tasks and setting targets
  • Responsible for the safety and security of the building and the students while on duty
  • Support the training and development of team members to help them reach their potential
  • Provide a welcoming reception to all students and be accountable for responsiveness to solving their problems
  • Work with managers and partners to support students' wellbeing in vulnerable or difficult situations
  • Organise events to create and build an inclusive community

What We're Looking For:

  • You're able to delegate tasks fairly, bearing in mind your team's strengths and weaknesses
  • You're hardworking and willing to get stuck in alongside your team
  • You're a confident operator ready to take the first step into leadership
  • You communicate effectively and remain calm and focussed in difficult situations

What You'll Get in Return:

  • A discretionary annual bonus
  • 25 days' paid holiday and an annual holiday buying scheme
  • A generous pension scheme
  • Various benefits to support your health and wellbeing


  • Leeds, Leeds, United Kingdom Unite Students Full time

    Student Experience Team LeaderAre you passionate about delivering exceptional customer service and care? Do you have a knack for leading a team and creating a welcoming community? We're looking for a Student Experience Team Leader to join our team at Unite Students.About the RoleAs a Student Experience Team Leader, you'll be responsible for the day-to-day...


  • Leeds, Leeds, United Kingdom Unite Students Full time

    Unlock Your Potential as a Student Experience Team LeaderAre you passionate about delivering exceptional customer service and care? Do you have a knack for leading a team and making a real difference in people's lives? We're looking for a talented and ambitious individual to join our team as a Student Experience Team Leader at Unite Students.About the RoleAs...


  • Leeds, Leeds, United Kingdom Unite Students Full time

    Student Experience Team LeaderAre you passionate about delivering exceptional customer service and care? Do you have a knack for building strong relationships and creating a sense of community? We're looking for a Student Experience Team Leader to join our team at Unite Students, a progressive FTSE 100 company and the leading provider of purpose-built...


  • Leeds, Leeds, United Kingdom Unite Students Full time

    Student Experience Team LeaderWe are seeking a highly motivated and caring individual to join our team as a Student Experience Team Leader. As a key member of our residential team, you will be responsible for delivering exceptional customer service and creating a welcoming environment for our students.Key Responsibilities:Lead a small team of Student...


  • Leeds, Leeds, United Kingdom Unite Students Full time

    Student Experience Team LeaderWe are seeking a highly motivated and caring individual to join our team as a Student Experience Team Leader. As a key member of our residential team, you will be responsible for delivering exceptional customer service and creating a welcoming environment for our students.Key Responsibilities:Lead a small team of Student...


  • Leeds, Leeds, United Kingdom Unite Students Full time

    Student Experience Team LeaderWe are seeking a highly motivated and customer-focused individual to join our team as a Student Experience Team Leader. As a key member of our team, you will be responsible for delivering exceptional customer service and care to our students, ensuring they have a world-class experience while living with us.Key...


  • Leeds, Leeds, United Kingdom Unite Students Full time

    Student Experience Team LeaderWe are seeking a highly motivated and customer-focused individual to join our team as a Student Experience Team Leader. As a key member of our team, you will be responsible for delivering exceptional customer service and care to our students, ensuring they have a world-class experience while living with us.Key...


  • Leeds, Leeds, United Kingdom Unite Students Full time

    Student Experience Team LeaderWe are seeking a highly motivated and caring individual to join our team as a Student Experience Team Leader. As a key member of our team, you will be responsible for delivering exceptional customer service and care to our students.Key Responsibilities:Support the day-to-day activities of the team, including delegating tasks and...


  • Leeds, Leeds, United Kingdom Unite Students Full time

    Student Experience Team LeaderWe are seeking a highly motivated and customer-focused individual to join our team as a Student Experience Team Leader. As a key member of our team, you will be responsible for delivering exceptional customer service and care to our students, ensuring they have a world-class experience while living with us.Key...


  • Leeds, Leeds, United Kingdom Unite Students Full time

    Student Experience Team LeaderWe are seeking a highly motivated and customer-focused individual to join our team as a Student Experience Team Leader. As a key member of our team, you will be responsible for delivering exceptional customer service and care to our students, ensuring they have a world-class experience while living with us.Key...


  • Leeds, Leeds, United Kingdom Unite Students Full time

    Student Experience Team LeaderWe are seeking a highly motivated and customer-focused individual to join our team as a Student Experience Team Leader. As a key member of our team, you will be responsible for delivering exceptional customer service and care to our students, ensuring they have a world-class experience while living with us.Key...


  • Leeds, Leeds, United Kingdom Unite Students Full time

    Student Experience Team LeaderWe are seeking a highly motivated and customer-focused individual to join our team as a Student Experience Team Leader. As a key member of our team, you will be responsible for delivering exceptional customer service and care to our students, ensuring they have a world-class experience while living with us.Key...


  • Leeds, Leeds, United Kingdom Unite Students Full time

    Student Experience Team LeaderWe are seeking a highly motivated and customer-focused individual to join our team as a Student Experience Team Leader. As a key member of our team, you will be responsible for delivering exceptional customer service and care to our students, ensuring they have a world-class experience while living with us.Key...


  • Leeds, Leeds, United Kingdom Unite Students Full time

    Student Experience Team LeaderWe are seeking a highly motivated and customer-focused individual to join our team as a Student Experience Team Leader. As a key member of our team, you will be responsible for delivering exceptional customer service and care to our students, ensuring they have a world-class experience while living with us.Key...


  • Leeds, Leeds, United Kingdom Unite Students Full time

    Student Experience Team LeaderWe are seeking a highly motivated and customer-focused individual to join our team as a Student Experience Team Leader. As a key member of our team, you will be responsible for delivering exceptional customer service and care to our students, ensuring they have a world-class experience while living with us.Key...


  • Leeds, Leeds, United Kingdom Unite Students Full time

    Student Experience Team LeaderWe are seeking a highly motivated and customer-focused individual to join our team as a Student Experience Team Leader. As a key member of our team, you will be responsible for delivering exceptional customer service and care to our students, ensuring they have a world-class experience while living with us.Key...


  • Leeds, Leeds, United Kingdom Unite Students Full time

    Student Experience Team LeaderWe are seeking a highly motivated and customer-focused individual to join our team as a Student Experience Team Leader. As a key member of our team, you will be responsible for delivering exceptional customer service and care to our students, ensuring they have a world-class experience while living with us.Key...


  • Leeds, Leeds, United Kingdom Unite Students Full time

    Be a Part of Unite StudentsAt Unite Students, we're passionate about delivering exceptional customer service and care to our students. We're looking for a friendly, caring, and ambitious individual to join our team as a Student Experience Team Leader.About the RoleAs a Student Experience Team Leader, you'll be responsible for the day-to-day operation of one...


  • Leeds, Leeds, United Kingdom Unite Students Full time

    Student Experience Team LeaderWe are seeking a highly motivated and customer-focused individual to join our team as a Student Experience Team Leader. As a key member of our team, you will be responsible for delivering exceptional customer service and care to our students, ensuring they have a world-class experience while living with us.Key...


  • Leeds, Leeds, United Kingdom Unite Students Full time

    Student Experience Team LeaderWe are seeking a highly motivated and customer-focused individual to join our team as a Student Experience Team Leader. As a key member of our team, you will be responsible for delivering exceptional customer service and care to our students, ensuring they have a world-class experience while living with us.Key...