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Front Desk Associate

2 months ago

Brighton, Brighton and Hove, United Kingdom Hotel Du Vin Full time
Receptionist Opportunity at Hotel Du Vin

We are seeking a charismatic and service-oriented Receptionist to be the face of our hotel, delivering exceptional guest experiences and setting the tone for a memorable stay.

Key Responsibilities:

  • Provide warm and welcoming greetings to guests, ensuring a seamless check-in process
  • Manage room sales performance incentives and maintain accurate records
  • Collaborate with the team to create a positive and engaging atmosphere
  • Respond to guest queries and resolve issues promptly and professionally
  • Contribute to the development of a loyal guest base through exceptional service

Requirements:

  • Natural hospitality charm and a passion for delivering exceptional service
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Excellent communication and interpersonal skills
  • Flexibility to work varied shifts, including weekends and holidays

What We Offer:

  • A competitive rate of pay, including room sales performance incentives
  • A dynamic and supportive work environment
  • Opportunities for career growth and development within the company
  • A comprehensive benefits package

About Us:

Hotel Du Vin is a leading hospitality brand, renowned for its exceptional service and commitment to creating memorable guest experiences. We are passionate about delivering a unique and personalized service that exceeds our guests' expectations.