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Membership Billing Coordinator

1 month ago

London, Greater London, United Kingdom 5 Hertford Street Full time
Job Title: Membership Billing Coordinator

Estimated Salary: £30,000 - £35,000 per annum

About the Role

We are seeking an experienced Membership Billing Coordinator to join our Finance Team at 5 Hertford Street. The successful candidate will be responsible for handling all aspects of member billing, including generating invoices, processing payments, and managing billing enquiries.

The ideal candidate will possess excellent customer service skills, a strong attention to detail, and proficiency in using billing software and MS Office applications. They will also have previous experience in a customer service or billing role and be proactive with a friendly and professional demeanor.

Key Responsibilities
  • Handle all aspects of member billing, including generating invoices and processing payments
  • Provide exceptional customer service by addressing member questions and concerns related to billing
  • Maintain accurate and up-to-date billing records
  • Draft and send billing-related correspondence to members
Benefits
  • 33 days holiday per year (including bank holidays)
  • Birthday day off
  • Monthly well-being days with our Chiropodist and Masseuse
  • Private medical insurance with AXA
  • Online retail discounts
  • Freshly prepared meals
  • Study Support
  • Sponsored social events
  • Recommend a friend bonus of £750
  • Discounted gym membership with Nuffield Health
  • Cycle to Work Scheme
  • Employee Assistance Programme – Hospitality Action
  • Access to a company doctor
  • Eyecare vouchers