Retail Store Manager
3 days ago
Job Overview:
">We are seeking a highly motivated and customer-focused Retail Store Manager to lead our Vintage and Retro shop in Harlow. As a key member of our team, you will be responsible for delivering excellent customer service, managing the store's daily operations, and driving sales growth.
About Us:
">St Clare Hospice is a charity that provides specialist palliative care to patients and families in West Essex and East Hertfordshire. Our hospice offers a range of services, including inpatient care, day care, and community support.
Key Responsibilities:
">- Manage the day-to-day operations of the shop, including staffing, stock management, and visual merchandising.
- Deliver exceptional customer service, ensuring that every customer has a positive experience in our shop.
- Develop and implement sales strategies to drive revenue growth and increase customer engagement.
- Work closely with the volunteer and staff team to achieve business objectives and improve operational efficiency.
Requirements:
">To succeed in this role, you will need:
- A competitive salary of £26,764.50 – £27,432.30 per annum, plus 5% High-Cost Area Allowance.
- Experience in retail management, preferably in a charity or not-for-profit environment.
- Excellent communication and interpersonal skills, with the ability to work effectively with volunteers and staff at all levels.
- A passion for delivering exceptional customer service and a commitment to achieving sales targets.
- Strong organizational and time-management skills, with the ability to prioritize tasks and meet deadlines.
Benefits:
">We offer a range of benefits, including:
- A generous leave allowance and pension scheme.
- The opportunity to develop your skills and career in a dynamic and supportive environment.
- Free parking and a relaxed working atmosphere.
How to Apply:
">If you are a motivated and customer-focused individual who is passionate about delivering exceptional results, please submit your application, including your CV and a cover letter explaining why you are suitable for this role.
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